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  • Users: Zeddal
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  1. Zeddal

    Attendant Nighttime rollover/auto-attendant problems

    I have been having problems getting the night-time auto-attendant to ring properly to the DN that is set as the attendant in my auto-attendant program. Currently I have a 2250 attendant console that when in nightmode forwards to the DN 7185. 7185 is a phantom TN setup in the SDN list to use...
  2. Zeddal

    Outed DN rolling to Attendant

    I have several DN no longer in use that have been outed. Recently those numbers when called from an outside line have started ringing to my attendant console instead of ringing busy by our provider. I don't know if there is an issue within my PBX causing this or if this is the phone companies...
  3. Zeddal

    CDR Setup

    Is there a document or guide somewhere for a full CDR setup? I know I have CDR installed and turned on but do not know how to obtain the report or make sure it is capturing the call data. Here is what is listed under LD 21 TYPE CDR_DATA CUST 00 CDR YES IMPH NO OMPH NO AXID YES TRCR YES...

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