I inherited an SV9100 at my clients office. There have is set to have a Virtual Extension with a mailbox act as the general mailbox for the IVR. Where can I find the an extension to mailbox chart so I can find out what mailbox this extension is using cause I can't find it clicking through all...
On one client of mine, I have a BCM50 with an Auto Attendant that one of the options transfers to an external number. When some calls it and chooses that number, it calls it and occupies two lines for the duration of the call as expected. The problem is that after the call is ended, those two...
I've got a BCM50 R3 that I've gotta keep limping along for a little while longer before I move my client to the cloud. We are having a problem that I've seen updating the software with patches fix. I cannot get any patch list from Avaya's site any longer cause they don't support it. Here are...
I have a client that wants to have their voicemail forwarded to their email as a wav file. The users have various email clients and are heavy mac users so this has to be done server side using smtp and the Desktop Messaging Client is not possible to use. My nortel vendor said we just need...
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