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Just in case you want to get the latest firmware for your 2033 conference phone, here is a link to the Avaya download page: https://support.avaya.com/downloads/download-details.action?contentId=C20143171014145920_7&productId=P0658 and the ReadMe file...

Have you updated your UCx recently (in the last month or so), and now you're seeing some of your SIP phones unexpectedly losing registration? Check if you are running Asterisk 11.20.0 (use the Info - Version window). There is a bug in Asterisk 11.20.0 that causes this problem. For more info...

I know that the question about an SSD that can be used as a replacement for the BCM50 hard drive came up several times on the BCM forum. Instead of replying to one of the old threads, I decided to create a new thread with a list of SSDs that are known to work. EOL - pretty much impossible to...

If you set up SIP trunks between a CS1000 system and a UCx 3.0 system, you may encounter a problem with calls from CS1000 to UCx failing (the message "Your call cannot be completed as dialed. Please check the number and dial again!" is played). This issue is caused by user option tags added to...

In certain situation, you may want to have a notification on your phone that there is a message waiting in another mailbox. For example, the receptionist has her own mailbox, but also wants to see notifications for the general delivery mailbox - or a secretary wants to see notifications for the...

UCx provides a very useful feature on Nortel IP phones that is not mentioned in the documentation - a list of all available features. To display the list, simply press the Services button on your IP phone (the button with the globe). You can then scroll through the feature list using navigation...