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  • Users: grs033
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  1. grs033

    How to set up fax machine extension to use a specific Trunk Group

    Good evening, I did some searching on here to find the best way to route outgoing calls from a fax extension to a specific Trunk Group. The only examples I found was how to accomplish this on a CM with partition route tables. The switch I need to set this up on is a Prologix G3 V6, which...
  2. grs033

    Definity G3- Ground Hum on CO Trunks and Analog Extensions

    Good morning... I maintain on the side a legacy Definity G3V6i Prologix switch for a friend's business (yes... old school, I know. But they like it and it still works well for them...). I'm good enough at Definity to get by, but I'm more of a Nortel guy. So I'm turning to you guys for help...
  3. grs033

    External calls not going to voicemail with Intuity AUDIX

    Hello folks, I have a problem with a Definity switch with an Intuity AUDIX LX 1.1 vm system. It is set up with mode code integration. Suddenly, with no configuration changes on either end, external calls are being dumped by Intuity AUDIX when the coverage path arrives at the vm system. For...
  4. grs033

    Names/Info Not Displaying Correctly on Coverage

    Good Morning, I'm experiencing an annoying issue regarding calls that go to coverage. I'm sure it's an easy fix which I'm overlooking, but I did a lot of google searching and manual reading and I'm just not finding the answer. The switch is running G3csiV6, and the issue I'm experiencing is...
  5. grs033

    Trouble removing 2 circuit packs & a station

    Good afternoon folks, I have a compact Definity system, running G3V6i.02.0.120.5 which I'm trying to clear out configurations on from it's previous life as a small hotel PBX. There are two problems I've encountered while trying to reclaim the dial plan and generally clean up the switch. I'm...
  6. grs033

    Definity basics for a newbie

    Hello All, I'm hoping this kind of question is allowed, and not too general. I'm looking for some help with initial set up and administration of a Definity ECS csi PBX. I'm a complete newbie when it comes to Definity. I've only worked with Nortel Norstar, Avaya Partner and Avaya Merlin Magix...
  7. grs033

    Difference between CLID trunk cards

    Hi folks, I just installed a CICS system (running 7.1 software) for a small business. The used system I purchased for them had just the standard LS trunk cards installed. They would now like to upgrade the system to be capable of displaying Caller ID on the sets. I took to eBay to see what...
  8. grs033

    Dummy Card for CICS

    Good Afternoon, I've recently acquired a Norstar CICS system. The problem is that covers are missing where an extra trunk card and the TCM Expansion cartdrige would go. I've tried searching all over to see if these covers (or dummy cards, blank cards, or whatever you would call them) are...
  9. grs033

    Partner ACS Question about DND

    Hello again folks, I have installed an ACS system with a 509 processor and Partner Mail VS release 5.0 with auto attendant for a new business. The client wants to be able to use DND to send calls transferred from the AA directly to the person's voicemail, with the option for the caller to press...
  10. grs033

    Partner Mail R5.0 Sometimes takes long to answer

    Hello Folks, I'm at my wits end here... I purchased a used Partner ACS System with one 509 processor, 3 308 modules, and Partner Mail version 5.0 4 ports in a 5 Slot carrier. Since this system is going into a much smaller business and the 308's aren't needed, I removed those and placed VMS is...

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