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I'm using 11.1 with One-X Portal installed however we've never utilised it. Our configuration of IP Office has many hunt groups with different users needing to be enabled/disabled from these every few days as an SLA changes. Our users have 96xx deskphones and if it were one or two groups, or an...

We recently migrated our system over from Windows to Linux AS for VMPro. Management is still on a IP500v2. IP500 is 11.1.0.1.0 build 95 and AS is 11.1.2100-3_el7 with Voicemail Pro client as 11.1.2200_8 In Manager and VMPro, the voicemail password is the same and "Enable Voicemail Pro Client...

I'm having difficulty setting a CLI on a number we are forwarding to. I have the ? shortcode set to .W as we want to block outgoing calls CLI by default. I know we can have shortcodes to set the CLI on prefix e.g. 7N; -> Nsxxxxxxxxxxx However in the Forward Number, it neither dials out using...

We have an IPOv2 running on 9.0 and some users on 9620s who are disabling their ringer by turning it down to zero. Is there a way to disable them from doing this or setting a minimum volume the ringer can be set to?

Hi all, My company is looking to have some more agents logged by CCR but due to the cost of around £2000 and the various issues we have had with CCR, is there any product out there which does better for that cost? We need reporting/stats and live wallboards. I previously looked into Oak but...