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We have an IPO 500v2 R8.0 with VM PRO 8.0 C110 card. The VM C110 crashed last week and was replaced two days ago. Some users are saying that the VM to email is not working. The programming in the manager checks out. Is there something else that needs to be reset.

We have a CS1000 on one end and a Cisco Communication Manager at the other end. We are able to make extension calls back and forth but now we want to call from the Cisco to the Nortel and dial out. The Cisco is in NY and the Nortel is in LA. So when NY dials 91xxx-xxx-xxxx they want to get...

We have an IP Office 500v2 Rls. 7.032 and the embedded voice mail is not answering. I have tried rebooting and when I look at the system status it shows the embedded VM. The port allocation failed with todays date. Any ideas to bing this back will be appreciated.

We have an IPO 500 new with 8.0 Software. We installed 10 new end point licenses and two 5610 telephones. After the phone came up and were tested as working three days later they reverted to nouser. What would cause this to happen?

We have an IPO500 v2 R8.0 with Essential software and was wondering if we need to order the Power User with every end point license. Any help will be appreciated.

We have an IP Office rls 8.1 with VM Pro 8.1. Is there a way to have a Hunt group mailbox light one phone or multiple phones message waiting light?

I just loaded VM Pro on our server and tried logging in but an error window come up and says VM Pro is not on this system. What did I forget to do? Where do i find the install instructions?

We have a CS1000 rls 7 with loop 0, 4 and 8. In loop 8 the MGC card displays the loop number and it seems to be working but when we program a tn for a digital set the phone comes up but we are unable to hear dial tone and cannot dial any extensions or outside numbers. We tried a different...

We have an IPO500 rel.8.1 in Basic-Partner Mode. Are the Page Pac and Page Pac Ringe Module compatible with the IP Office?

We have a IP Office 500 v2 R8 and we are adding three IP sets off premise. I know I will need to create a VPN and was wondering where I might find some useful instructions on how to build the VPN at the office and at the two remote sites. Any assistance will be appreciated.

We have an IP Office R 8.0 and we had a Nortel BCM 50 with Find Me Follow Me feature. Is there a feature equal to that on the IPO 500. I noticed the follow me feature in Forwarding but that is only internal. Appreciate any assistance.

Does the VM Pro have the ability to send voice to text messages?

We have an IPO 500v2 R8 with VM Pro Server. I am setting up the module for AA and I created a SC *90 to connect to AA but when I dial *90 it does not go to AA. It goes to VM. I set the IP address in the Manager for the PC. Are there any other settings I need to check? Any help will be...

We have an IPO 500v2 R8 and just installed a softphone. It connects but the voice gets choppy at times. Where can I make adjustments for this?

Where can I find the manual on how to program VM to Email on a IPO 500 v2 R8 with VM Pro card option

We have an IP Office v2 rls. 8.0 with VM Pro Card Option. The time and date is correct on the PBX but the VM Pro time and date is off. How do I change the date and time on the VM Pro card option.

We have a CP 200i that crashed and replaced it with a CP 201i. I am trying to reuse the cable from the 200i for the elan and clan. It does not seem to be working with the 201i the PBX does not see the elan. Do I need the specific cable that comes wiht the 201i?

I am looking for a programming manual on how to setup the CDN, DFDN and ACD agents for the integration wiht a Option 11C rls 25.40

What is the short code to allow users to login to other mail boxes and the hunt group mail boxes

We have BCM 50 R5 and are trying to install three ATA II on the main cabinet. We purchased four analog station licenses and those work. We are trying to install the ATA II and we get dial tone but we are unable to dial out wtih touch tone dial when we use pulse it does work. We can receive...