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  • Users: wadjaw
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  1. wadjaw

    Agents cannot log in UI IPOCC Release 10

    thread1831-1769374 Hi everybody I have the same problem described in the thread thread1831-1769374 and my TAPI is already activated and the license is valid, I can login with the Administrator account but not with the agent's credentials, the system knows when I put an incorrect password but...
  2. wadjaw

    Not able to import an mdb file from 9.0.1 to VMPro R10.0.3

    Hi Guys, I need help importing an mdb file from a vmpro 9.0.1 to a vmpro R10 running on an application server, even if I force the mdb file through Winscp the voicemail pro cannot read or locate my Wavs files although they are already there through winscp, I always get the message that he cannot...
  3. wadjaw

    ContactStore ans 1X Portal on the same Win2012 server??

    I am having difficulties making 1X portal 9.1 (pack 4) works on the same server that already have vmpro and contactstore working! I think I am having a conflict on my 8443 port. The Docs says : The default port configuration on Windows is 8443 and Linux is 9443. Both these ports should be...
  4. wadjaw

    upgrade to 9.1.4

    Hi everyone, Just want to be sure,,, can I upgrade my IPO directly from 8.1(73) to the latest 9.1? without going through 9.0, I already got the license upgrade. Thanks
  5. wadjaw

    connecting 9641 to Internet

    Hi can anyone please tell how can i connect a 9641 avaya ip phone to Internet?? i already configured it with ip add, mask, gateway .. Thanks
  6. wadjaw

    No more Embedded as a choice on my Voicemail type!!

    Hi there i have an IP500 V2 (8.0.46) it's my lab kit and since i installed the UC Card i lost the Embedded voicemail on my voicemail type all i have now is : Voicemail Lite/Pro, Centrelized and Distributed Voicemail! i removed the UC Card from the IP Office and tried recreating the SD Card and...
  7. wadjaw

    One-X Portal Admin Password

    Hi i looked everywhere to change the Administrator's password on the One-X Portal (8.0.103) but i couldn't find it!! can anyone help please ? Thanks
  8. wadjaw

    unsupervised transfer on 96XX phones

    Hi There, is there a way to do an unsupervised transfer of a call while it's still ringing on 96xx ip phones ? i don't want to wait until the other person answers the call to do my transfer. Thanks
  9. wadjaw

    IP Office Plug-in on Outlook 2010

    hi there just upgraded to R8 on my demo kit, installed the Outlook plug-in on my PC (win7 pro+outlook 2010) but the plug-in on my outlook won't connect to the server, it says Server communication failure! login to OneX portal via the browser works fine. any ideas please ? thanks
  10. wadjaw

    Park and retreive calls

    Hi i have 2 IPO500 in SCN both running 7.0.27, i would like to let the users of one IPO park a call and let users from the other IPO to retrieve the call using one of their button programming. is it possible ?? thanks
  11. wadjaw

    upgrade ip phone 16xx on R5

    Hi there can anybody tell me what's the best config to allow ip phones 16xx to upgrade on an IP500 V1 5.0.20, i tried 2 or 3 scenarios but none works, the phones are on the same network as the IPO they read the files 46xxsettings and the others but they end up doing nothing.. i have vmpro on a...
  12. wadjaw

    need a shortcode to transfert to voicemail

    Hi there i need help seting up a shortcode using voicemail collect in order to give my client the possibility to transfert calls to voicemail directly by using #extension, for example : #34xx "#"34N Voicemail collect the system always remove the first " caracter when i try this, i don't...
  13. wadjaw

    5610 VPN Phones on R7??

    Hi There i'm having some 5610 vpn phones connected to an IP500 V1 R5 through a Cisco 2811, and i need to upgrade the IPO to R7 in order to add some new phones (9608), i'm wondering after the upgrade if the 5610 are still gonna be up or what license should i prepare for them to keep them working...
  14. wadjaw

    Softphone not working on R7

    Hi there i'm trying here to setup ip office video softphone for an IP500 V1 on R7, installed the software on my PC but he i can't login with my extension : it says unable to connect to the server, check your network connection and try again.. the IP Office is on the same network as my PC. i have...
  15. wadjaw

    Avaya IP Office video softphone

    Hi there can somebody point me to where can i download the ip office video softphone for release 7 please ? Thank you
  16. wadjaw

    ContactStore on 2 IPO on SCN

    Hi There i already have an IP500 V1 with a licence for contactstore and it's working just fine, and i have another IP500 V1 on SCN with the first one and wondering if i can use contactstore with the second IP Office ?? any thoughts ? both IP500 running R5 Thanks
  17. wadjaw

    Avaya 4412 D on Release 7 ????

    Hi there, i need to upgrade an IP500 v1 from R5 to R7 and i'm wondering if my 4412D digital phones are supported with R7 or not ? Thanks
  18. wadjaw

    updating 5410 from R5 to R6

    Hi There i'm trying here to upgrade my 5410 to R6 since my IPO is on 7.0.12, and i just can't: i tried editing the file turn_on.bat and put the ip address of the IP Office but when i try to execute it , it gives me error msg in a DOS Window saying : 'tftp' is not recognized as an internal or...
  19. wadjaw

    VPN Phone

    Hi there I'm running an IP500 with V6.1.12 and want to program VPN Phones, do i need an ip end point and a vpn phone license on each phone or is there something else i'm missing as a license? can i use an 9620 and 9650 for vpn phone? i think i can, is there other phones i can use too ? 9608...
  20. wadjaw

    IPoffice 412 ver5 and VMPro

    Hi there can i run an IP office 412 on ver 5.0.20 with a voice mail pro server without licence ?? on the system status it shows that i have 4 VM Channels, but the system doesn t have any dongle serial number. it seems working but sometimes it gives me fast busy tone and i have to restart the VM...

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