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  • Users: LSnow01
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  1. LSnow01

    IP address retrieval

    Hi guys, it's been a while. Is there a way to have a TDE-100 give up its IP info including address, netmask, gateway etc via the TUI using the system admin password? Or is it retrievable from the SD card? I haven't been to this site in maybe three years and their network has changed as well as...
  2. LSnow01

    NS700 External (Hookswitch) transfer

    Hi all, I'm trying to set up a mailbox to forward to an outside number using the following method: UM Configuration > Mailbox Settings > Call Transfer Sequence (set to "Other") then in the next field I put in the "F" for Flash, followed by the number to be dialed, then "D" for disconnect, as...
  3. LSnow01

    T1 trunk group ringing on TD1232

    First, let me just say that I have been trying to get this customer to upgrade FOREVER. That said, they have their T1 channels broken out into trunk groups, which then show up and ring on specific buttons, depending which DID has been dialed. All this programming was in place when I inherited...
  4. LSnow01

    576 Manager Software?

    Hello, I'm wondering if anyone knows where a copy of the PCAS/Manager software for the Panasonic 576 might be found. The link on www.dbs576.com seems to be dead now. I'm surprised the site is still up at all, really. Thanks in advance for any help.
  5. LSnow01

    Third-party analog integration of a Innovator voice mail system

    NEAX 2000 PBX, old voice mail system ("Voice Support"?) is dying. I want to replace it with an Innovator PC-based voice mail, however I don't think the existing MCI connection will work properly with the Innovator as it's designed to support API connection only with Panasonic PBX. So it has to...
  6. LSnow01

    Site to site networking timeout

    Hello all, I have two TDE200 networked together using Virtual SIPGW boards via VPN. Works great, but at exactly 15 minutes into the conversation, the connection is severed. Does anyone know where this timer is defined in the PBX, if there is one?
  7. LSnow01

    Communication Assistant/ Network Camera integration

    Some of the brochures and documentation for the CA software on the KXT and NCP systems state that Panasonic's network cameras are in some way able to be integrated into the CA client interface. I just installed CA Pro Version 4 on my 64-bit Win7 PC and connected it to my sales/demo NCP500, but...
  8. LSnow01

    Caller ID problems/settings on a NCP500

    I have an NCP500 with 4-LCOT card w/ caller ID. When I call in on trunk 1, I have it set to ring at ICD group 601, ringing on all phones. The caller ID on a live call shows up as "115085254131" Is the system adding that extra "1" at the beginning of the caller ID? If I have a regular phone...
  9. LSnow01

    Communications Assistant client, password reset?

    Hello all, I have a TDE100+TVA50 with users running CA Basic Express client(the free version of CA) in a serverless configuration. Does anyone know of a way to reset a password for a user? Thank you
  10. LSnow01

    TDE Networking, where to begin

    Hello all, I've just finished the installation of two TDE100's for a customer, and now we would like to explore the possibility of networking them together, for calling between sites, transferring calls and such. With this in mind, we have 1xx series extensions at the main site and 2xx series...
  11. LSnow01

    Incoming PRI calls forward to external number - TDE100

    Hello all, I'm trying to set up a new TDE100 w/ PRI trunks to forward their main number to an answering service. If I set the call forwarding using *7102 + 91508XXXXXXX#, I can call the forwarded extension internally, and it rings to the outside number. But if I attempt to call the DID of the...
  12. LSnow01

    Custom Greeting depending on which trunk answers?

    Hi all, I'm trying to get a TVA50 to answer with a different greeting (Custom Service Greeting) depending on whether the line coming in from the TDA50 is Line 1 or Line 2, etc. Looking at traces on the TVA, the trunk information doesn't seem to be coming through from the TDA50. The trunk is...
  13. LSnow01

    TVA200 User with Hyphenated name wants both names listed?

    A user, we'll say her name is Jane Smith-Jones, would like to be searchable in the TVA dial-by-name directory under both Smith and Jones. Does anyone know of a way to do this? Their old Innovator voice mail (on their DBS) had a "Search names" field, for common misspellings and alternate...
  14. LSnow01

    Interconnecting a TDE200 and 576HD system

    Can anyone tell me the best way to interconnect a KX-TDE200 (with DSP-64 and 16 IP trunk licenses) to a Panasonic 576HD with only analog trunking? I would like them to be able to dial between sites over their new super-fast comcast connection. I was thinking an audiocodes gateway at the 576HD...
  15. LSnow01

    PRI-23 incoming only setting - TDE200

    Hello, Does anyone know if it is possible to program individual channels on a PRI-T1 to be incoming or outgoing only? I can't seem to find reference to this anywhere in the programming manual. Thanks
  16. LSnow01

    TDE - DID to multiple sets, then to mailbox

    What would be the best way to have a DID over PRI ring on multiple sets, then have that DID go to a specific mailbox for one of those sets. In this scenario a user has his primary DID, plus a secondary DID that he gives out for select people (wife, kids etc). They also ring on his assistant's...
  17. LSnow01

    Third-party softphone to TDE

    Hello, has anyone out there used the Bria (or X-Lite) from Counterpath as a remote SIP extension on the iPhone or Android. Just looking for some guidance on how to get started setting that up (ports on firewall to open, etc.) Thanks!
  18. LSnow01

    Using a standard analog set with doorphone card - KX-TDE

    Well the title says it all, does anyone know if this is possible? And if so, is the remote door opener still an option? Thanks!
  19. LSnow01

    Video doorphone solution - KX-TA624

    Does anyone know of a doorphone solution with video for the KX-TA624 system? Is there a minimum ROM version required? Even if it's a separate camera/doorphone solution, it could probably work.
  20. LSnow01

    CallPilot dedicated for Call Center, problems w/ Reporting

    Hello, hoping for some advice from experienced techs. I'm setting up a dedicated CallPilot for a small call center on a MICS XL Ver.7. CallPilot software is at 31.10.31.22, as is Call Center Reporting Server and Client software. When I try to access the Call Center connection on the main page...

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