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I want to use Auto-In and Aux for basic hunt group users (which I have seen on another system). However, when I try to program the exact group under the button I get the error "Field must be blank for EAS work mode buttons (EAS Skill not accepted) I believe in order to do this you have to set...

I have configured call park on our system (CM S8300), and I can park calls just fine. The call pickup isn't working. I have a feature access code set to call pickup, which is how you pick up a parked calls, I believe but i get a fast busy. Any ideas?

I have a cisco 2821 router and I need to allow outbound 443 traffic on a private IP, to a number of Public IP's, nothing inbound. I know I need to do a NAT statement with an access list, but I am lost on the exact configuration with having large number of public IP's (10 to be exact). Any ideas.

I have created my FAC 5001, I then enter my agent-id and it beeps three times and the aux-work lights up for about 10 seconds, and then it seems my agent isn't logged in anymore. Any ideas of what step I am missing, or what I am doing wrong?

I have an s8300 with a G450. We have a few Elite Agent Licenses and I have configured the agent ids, but when I try to add the agnt-login button to the station I get this error "agnt-login" Button type not allowed on this station type or module Any ideas of what I am missing?

We have an IP Office Server Edition and when you install the software you have to change the password to the Voicemail Pro client. The user that set it up for our company is no longer here and we now can't access the VM Pro client - online (offline isn't an issue). Does anyone know how to reset...

Have a server edition deployment and for some reason when the digital phones make an outbound call sometimes it will conference in their voicemail box and will leave a message. Has anyone run into this same issue?

My VPN network 172.16.2.x can't access any of the local PCs that have port forwarding. Inside can access these just fine, but my VPN network can't. for example my pc at 172.16.2.50 can ping 10.94.62.67 just fine, but if I open a web browser and try to go to 10.94.62.67:9080 it says page can't...

I need help on configuring a RDP port map. A few of the bosses want to be able to access their PC (inside the Office) from anywhere and that includes their smart phones. I know i need to create a port-map however I can't find the command. Example: ip port-map "RDP" port 33787 list 100 If...

I am having an Issue configuring an inside to inside Nat on a cisco 2901. On the inside is one webserver: Example 192.168.75.3 For discussion, let's say the outside IP address is 1.2.3.4 I have created my nat statments to allow port 80 to translate to the public IP. Now, this all works...