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Hi guys, I may be having a moment here, so please be gentle. The scenario is that we have a line group based Call Director handling calls to a given DDI. However if an external caller is to be transferred back to the call director to select a different option, i'm finding that internally...

Hi all, Can anyone recommend any wireless conference phones that work well on the 3300 platform, release 7 and later is fine for software load. We're currently using Konftel conference phones with DECT connectivity, but the newer DECT controller doesn't seem to be happy passing audio on parked...

Hi all, Hoping I can get a few pointers with an intermittent issue I've been experiencing lately. We currently have a direct SIP trunk configured on our controller, with no MBG at any stage in the path. This has been working for many years with only provider issues arising. However, the last...

Hi all, Bit of a security based question here and wonder if anyone has any thoughts or has practiced this in real life. Micollab mobile (or UCA mobile for the old skool) requires a fair amount of ports, effectively open to the world. Has anyone managed to lock down the amount of ports open...

Hi all, I've generally been able to assist customers getting local 3 way conferencing working on Polycom conference phones hanging off off the 3300 as Generic SIP phones. However, i have been asked if there is anyway of increasing the number of parties. Now i am aware that when configuring...

Hi All, Long time since i have posted here due to lack of errors/other reasons Hope everyone is well. I've noticed the below logs appearing on a 3300 and they are being logged every minute. However, i have been unsuccessful in researching what they mean. So, i was wondering if any of you peeps...

Hello All, I've come up against a trivial but valid issue with a particular SIP provider. Due to the nature of their platform, we have to configure 2 SIP trunks to two different SIP gateways. Think of it as a primary and a secondary for outbound calls. AS such, the IPO has been configured with...

Hello All, I've got a problem that is puzzling me to no end. I have been working on Avaya IPO's for approx 2 1/2 years but my knowledge is full of holes. I have multiple users with 3 call appearances, voicemail is on. The users have asked for any calls to their other appearances whilst they...