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Does anyone know how to set up a distribution group in Mod Messaging? I need to be able to send out a voicemail message to all users on the system, as well as to smaller departmental groups (each departmental group could include up to 300 users) I know a subscriber can set up a personal...

Hello everyone, I have a question regarding what I call the "supervised transfer feature" in Moduluar Messaging and how to turn it on or off. I'll give you a brief description of what the system is doing and the problems it is causing: Currently, when a call comes into our 8700, the Auto...

I have a question regarding transferring a caller directly to someone's voicemail without ringing their phone on a Modular Messaging vmail system. I was looking through the threads and found one related to this (thread1496-1189617) where it speaks of 2 options to do this: 1. If your telephone...

Hello everyone, I have an IP Office 406 running VM Pro with a full auto attendant on their main line. One of the options on the main menu is to dial-by-name. When the caller selects this option, they are prompted with "Enter the last name and number sign". Is there any way to change this...

Is there any way to program a single phone (64XX series) to lamp two different mailboxes? I have a receptionist who has a mailbox for 0-out general inquires as well as a personal mailbox on her personal extension. Is there any way to activate a message waiting lamp for each mailbox separately...

Does anyone have any hands-on experience with the new One-X desktop telephones? I'm ready to go out with an RFP to upgrade our Definity to Communications Manager and I want to purchase approx 400 new IP phones along with it. I've used the 46XX series IP phones and they work great. I'd like to...

Hello, I am new to the IP office platform and have a general question about configuring an Auto Attendant. The system I've inherited has numerous Auto Attendant "modules" set up and I need to know how to determine which one is active. For example, the main Auto Attendant has what looks like...

Does anyone know how to set up Virtual login feature? I have a Succession 1000 running 3.0, I have both phase1 and phase2 IP sets deployed. I did some reasearch and I don't know where to define the Station Control Password. I'm guessing it's somewhere in Element Manager????

Just looking for some ideas, or someone who has experience doing something like this in the past. We are currently undergoing a hardware upgrade to get rid of end-of-life EPE equipment. The EPE cabinets are out, and everything is running off 3 full IPE columns. The EPE and IPE cabinets were...

I have an Option81C and an Octel Aria250 vmail. Is there any way to forward an incoming call that comes in through the vmail to a different mailbox than the origionally dialed extension? eg. call comes in to auto attendant caller enters extension they wish to reach eg 1234 if the phone is...

I keep getting the following message every 5 or 10 minutes and alays on CPU1 (I am running an option81 with redundant CPU's). Anyone know what it means? I couldn't find it in any of the system message references.... TIM631 14:00 CPU1 (14:00 represents the time and is always a multiple of...

I need to program a new call redirection time (CRT3) on an Option81. I have found the section in LD15, but I can't seem to enter the right sequence of data to make the change. Anyone know the programming steps starting at the REQ prompt in LD15?

I am using the in-skin ACD package on an Option81C (Meridian 1 ACD). I have a queue set up with a couple of agents and is working fine. I need to be able to forward the queue (or the lead number of the queue) to an after hours message. How do you do this?

We are interested in moving our Lucent Partner system from our office to our home. In order to facilitate this, we will need to re-do some wiring from a looped system to a star scheme. Is it possible or okay to run the new phone wiring through heating/cooling ductwork? This would be the...