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Caller ID override not working when call forward or EC500 are active.
The inbound callers number to a phone with call forwarding or EC500 activated is used as the outbound caller ID. If a customer calls my office phone which is call forwarded to my cellular device, the customers number is used as outbound caller ID. I cannot override the calling party's number...- BurchR
- Thread
- Replies: 5
- Forum: Avaya: CM/Aura (Definity)
