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Hi We had all sorts of SCSI timeouts, lockups and slow throughput using Win2K, ArcServe and an Overland Autoloader. After much messing about, I saw a suggestion on the TapeWare site to disable the drive in Device Manager. This stopped the software from being able to see it, so it didn't help...

Compaq ML570 server, Overland LoaderXpress autoloader (containing Seagate Viper 200), Win2K, Arcserve 2000. Compaq SCSI cable. Backups run at 1 GB/min, but nearly always fail with "E6300 Windows NT SCSI PORT Error" after 1 or 2 GB. Swapping the supplied terminator for an old one drops...

Not the real one, of course! I've been testing Arcserve - choosing the whole of C: to backup, and then restoring to a temp folder. Now I have copies of System Volume Information which I can't delete. I can't change the file attributes or delete them at the command prompt either. Where's Linux...

The account I first set up in Eudora is no longer valid. Eudora still collects my other accounts, but when I write a message it defaults to being from the old address. Can I delete the dominant account, or make another one dominant? Can I back up the whole user-data branch, reinstall, copy the...

We have a Compaq Proliant ML370 (running Win2K SP2) attached to an LTO Overland Ultrium LoaderExpress (internal drive is a Seagate Viper) by LVD SCSI. We are using Arcserve 2000 SP3. Backup goes at nearly 400MB/min, but restores only do <10MB/min. There is plenty of info on fixing slow...