We just took over maintenance on an NBX100 and I am trying to make some simple button mapping changes. Whenever I try to "Apply" my changes, I get this error: "Unable to save changes. No device exists with the specified extension!" Can anyone give me assistance? I've worked on these some...
I have two stations, one analog, one digital, both are giving user stutter dial tone when going off hook. (This is definitely coming from the PBX, not telco.) I can't figure out why. I've checked their vmail boxes and neither has any messages; also checked the old Station to Station messaging...
I have a customer with two NEC IPK's (I's not II's)on a CCIS link w/a PTP T1. The voicemail is centralized, but the remote site seems to be having trouble with their Message waiting lights being intermittent. (Either not coming on at all or being delayed by hours or sometimes days). Anyone...
Just took over servicing a BCM50 account and they have 1 remote IP phone user. (We're in Montana, user in Arizona). I'm familiar with the BCM, but have never configured and IP phone. The customer configured the phone and can ping it's IP address, but it won't connect with the BCM and begin...
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