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Hello, I added an ATA2 adaptor to use for an analog Konftel conference room speakerphone. Following instructions found on Tek Tips, I initially programmed for Hotline CO line pickup. This worked fine until the customer decided they now want the ATA2 to access the intercom instead of a CO line...

Hello, Looking for someone who could provide me with the 15A 172 software bin file for a DXP Plus. I believe I need an un-serialized version so I can add the serial number of my extra CPU card to the file. Unless someone knows how to remove a current serial number from the file I have now so I...

Hello, For preventative maintenance I am trying to replace a hard drive on a working DX120 voice mail. I used acronis to create an image on the replacement IDE drive using drive adaptors. But the new hard drive would not boot when installed on the VM card. While exploring the new drive it...

Hello, For preventative maintenance I am trying to replace a hard drive on a working DX120 voice mail. I used acronis to create an image on the replacement IDE drive using drive adaptors. But the new hard drive would not boot when installed on the VM card. While exploring the new drive it...

Hello, I recently switched my personal email from a local provider who shut down to gmail. I had been accustomed to downloading all my mail to outlook 2010 on two separate PC's and my IPhone. I am having difficulties duplicating my prior settup. I would like all new emails to download to...

Hello, I need to change programming on a MICS system to add an external door intercom system to an unused CO line port. I have worked on numerous Nortel Norstar systems but up until now none with voice mail. All the lines, active and inactive are currently programmed to immediately be answered...

Hello, Customer has an Elite IPK II system that just shuts down for a few minutes multiple times through out the day. No lights or displays on phones. After a few minutes it just starts right back up by itself and runs again just fine. It would not do it while I was on site. Wondered if anyone...

My customer has an older Norstar 616 system and is experiencing a 10-15 second pause after dialing on every outbound call. These are Time Warner cable POTS lines. They dial, then wait and wait then the call starts ringing. I made test calls from the demarc and the calls go through fine. This is...

New customer called for service on CICS 4.1SW. Found extension ports 1-16 (ext 21-36) not working. All arrow LCD's on phones flashing. But extension ports 17-24 work fine. Powered down system numerous times for up to 5 minutes. Removed and reinserted line cards and software card while system was...