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How to disable "Do not Disturb"?
Good afternoon guys, I've been requested to lock out the Do Not Disturb (Feature 85) because several employees have been using it to avoid incoming calls, putting undue stress on some of the other employees. I've been reading through the forums and Admin guides for the MICS, and I though this...- N1mh
- Thread
- Replies: 10
- Forum: Nortel: Norstar systems
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Incoming calls not rolling to open lines
We have a block of 6 lines coming into the building that is going into a NA-CICS 7.0 Nortel. We've had the provider (Charter) confirm that each line is setup in a circular hunt group so that if the first number is busy, or goes on to the next line in the group, until it finds an open line when...- N1mh
- Thread
- Replies: 7
- Forum: Nortel: Norstar systems
