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- Users: rdctelefonia
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Avaya CMS @mis to CM behind a firewall - can't change agent skills
Hi, I added an ACD to my CMS 16.3 server from a CM 6.0, without EAS. It's behind a firewall. When I tried to change agent's skills from CMS I've got an error. The cms user has apporpiate access (red/write to the skills and read/write on agent administration feature). I guess this error is...- rdctelefonia
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- Replies: 6
- Forum: Avaya: CM/Aura (Definity)
