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Hello to all I'm having a problem with Outlook 2010, a user tried to recover an email, but for some reasson he is getting a Message not recover email ans it does not stop. Is there a way to stop this message?

Hello all I'm having problems with a DELL laptop, I cannot enable wireless. I enter network adapters and wired network card does not appear, wireless network adapter seems disable. I try to enable wireless adapter but option to enable does not show. I try to enable using Fn key but it enables...

Hello to all, Looking for some help on how to activate directory function button on digital and IP sets. We have Call Server version 2121, Release 4 and Issue 00 T. Signaling server software version sse-4.00.55 Looking forward to your comments

Hello to all, I'm trying to connect using the IP Office manager to an IP Office remotly. What options do I have to do this? I'm investigating the posibility of connecting using a public IP, is this possible? What ports do I need to forward to do this? I have also been reading about the...

Hello to all Is there a way to list or show which extensions or sets have HUNT or FDN to extension 599 for example?

Hello to all I'm trying to access a CS 1000 PBX using virtual terminal on Element Manager. I put in user and password but it does not go in the configuration I get this prompt instead [admin@torres ~]$ Is there a way to access and overcome this message?

Hello I have two Nortel PBX CS 1000 one for each site. I have calls from site to site using SIP trunks. On site "A" I have a Call Pilot server version 5 already installed and working. I want to configure mailboxes from site "B" so they can use the CallPilot on site "A". I have configured a...

Hello to all, I have several users reporting me that the MWI on their phones are light up and they do not have any messages. Or that they have messages and MWI on their phone is not turn on. What I do on this cases is reset the mailbox, I have done it on some users and it seems to work, but in...

Question, does the extensions that are configured for the Call pilot on a Nortel succession must be digital sets M2616? Os could they be any other set?

I'm doing a new install of Call Pilot 5.0. When it tis performing the platform validity check I get an issue detection. Server Bios Version, the current value is AVAYA - 1e and the required value is NORTEL - 16. it says something that the wizard has detected that the server is currently running...

Hello I'm having problems with the automatic attendant on an Octel 200. The main number is configured to ring at and ACD in the Nortel PBX, this ACD is configured to forward the call to the Octel voicemail. The voicemail has a mailbox configured with the same number as the ACD configured in the...

I have been asked to check if it's possible to send the caller-id to an analogue set. The analogue phone is an AT&T brand with display. The PBX is a CS1000E version 4021 release 7 issue 65 P + Can anyone help me out???

Before upgrade I was able to connect dialing extension to extension using a Robotics modem. After upgrading to 7.6 I'm not able to connect. Modem dials the connection and ones the remote modem answers the call drops. Try to connect dialing as an outside call with the same result. Any ideas on...

Is there a way to see when was the last time or date that a certain phone, DN or TH was used? I have over 800 users and I know that there are serveral TNs that are not in used, but I do not whant to disconnect then and find out that in fact that TN was in use. So that is why I'm asking that...

For example, I have extension number 3030, at 3:30 pm this extension is forward to a mobile phone number, so what they need to do is that at midnight this extension is forwarded to another mobile number, but since at midnight nobody is to change the forward if this procedure can be done...

I have a situation with an IP Office, here is the scenario: When a call comes in using a direct number (DID) it rings on extension 407 for example, once the extension rings and does not answer the call goes to voicemail. When I receive the call in the voicemail I don't get the caller-id I only...

I have IP Office 500 version 8.1, is there a way to test if MWI (message waiting light) is working?

I'm having issues with a callpilot version 3.3.6.2 The problems that I'm having is that it is not coming up. I have checked the services and 3 services are not starting or they try to start but they come down. Adaptive Server Anywhere Callpilot Time Service Callpilot MWI Service From what I...

We are having some problems wit the voicemail pro, when a call enters the voicemail or i a users checks his messages some part of the audio gets cut off. The call does note get disconnected just the audio gets cut off and comes back again. We have IP Office 8.0 (44) and Voicemail Pro 8.0...

I'm having an issue were I can't see the caller log on a 1140e IP phone. Does anyone know how make this feature work? Thanks...