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I havea dsx80 with Intramail 4 port. The voicemail works fine I can dial 500 and 700 and hit voicemail from a phone. We have the system on the 3 lines we have to go to 700 at night to play a message then to roll over to extension 303 if they don't press a button or dial an extension. They...

I have a customer who has an Electra Elite IPK CPU that went down. We had to reprogram the system with a new card and all is well, however, the customer would like Voicemail Live Record setup. We used to have a line key setup to do this, but I cannot remember how to set this up initially (20...

Ok so if you saw before I was working on this system and I have had several issues. Here is the back story. We installed this system with an embedded VM about 6 months ago. We initially set it up to ring directly to a receptionist and then let her transfer the calls to the designated people...

I am running R9.1 with Voicemail Pro and have my incoming call routes directed to VM:Days with a timeprofile associated to the working hours and when out of working hours it goes to the module VM:Nights. I can see in the system status that it is sending the call to Days and Nights accordingly...

I have a system at 9.1, we had some issues with the SD Card and was informed to recreate the SD Card. I made the mistake of doing this with my 10.0 software on the computer, so it recreated the card at 10.0. Not a huge problem I figured. So I reinstalled 9.l on to my computer and recreated...

I have an IPO 500 v2 9.1 I have 6 analog trunk phone lines setup as follows Incoming Group 10 Outgoing Group 11 and an ARS table set up pointing to Outgoing Group 11. It says it is grabbing the outgoing line in system status but when I attempt to dial a phone number it immediately beeps...

I have a Polycom Soundpoint IP 650. It recently got accidently plugged into the wrong VOIP switch in an office move and now will not connect. It says URL Calling Is Disabled and says Line unregistered. I can manage the phone from a laptop via IP except when attenpting to access it via browser I...

I am attempting to push 4 analog trunks through the ICR to a receptionist hunt group filled by 2 phones. I have everything functional except the calls will not go to the hunt group. They instead ring all the phones the customer has. I know IP 500 wont DID analog trunks. Is there anyway to get...

We have a server with Win Server 2003 R2 SP2, running manager 4.1 (27), and voicemail pro 3.1 (21) with a USB Dongle for licensing. The server is about 10 years old and is ready to be swapped out with a server with the same OS. I have installed vmpro 3.1 (21) and the oldest manager I could...

I have a Option 61c we are doing an upgrade on. I have currently in the system 7 T1s running analog lines and are attempting to add 3 T1s for VoIP services if it is even possible to do both at once on this system (I know a number of the smaller ones do not allow this). The card being added is...

I have 2 sites that are connected through a WAN 1 in St. Louis, MO and the other in Edwardsville, IL. I can get into my router and ping the IP office unit from St. Louis to Edwardsville no problem but when I attempt to establish connection to talk and make changes I cant seem to do it. We have...

Just as the subject says we are connecting these two devices through an analog port its set up as a paging port the phone is set to offhook station the short code is dial page short code to the extension. I have the little horn next to the extension as well in the settings. I get a busy signal...