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Dear sir we are using IPS 2000 telecom system in our factory. In which some of the analog stations are not getting ring tones even we changed new LC cards for them. Also changed telephone instruments too for them. But the problem remains as it is. Request for advise or solution through MAT...

sir we have ips 2000 system and using nec dterm phone as a operator console. for the usage of operator in emergencies, service engineers created a digit 3 for the purpose of overrride to the important persons as and when the their station is busy. the problem is the same code (3) is being...

we are working on ips 2000. when we are trying to make a outgoing land or mobile by pressing O we are getting junction dialtone but the call not getting through and getting dialtone again. pl advise to rectify the same thru mat. thanks in advance

We are working on IPS2000 .Since yesterday afternoon the dial tone has been changed and it has sounds very high with unbearable sound. for getting normal dialtone what can be done through mat which may please be explanined and help up to set the system in to normal operation. Other ringing and...

Dear sir we have ips 2000 system and using dterm32 phone as operator console. we have 6 dot lines for out and incoming calls purpose. The problem is the led lights on the determ phone using for junction lines always glowing (red colour) even in idle mode . Originally as and when the incoming...

Dear sir could anybody help us to download Nec SV8300 pcpro application to install in our pc.The link may pl be given to download the same. thanks and regards

Dear sir could any body help... how to stop the beep sound and increase the volume in two way conference in IPS2000.. how to do this in matworx 32? please guide us thanks and regards

Dear sir we are working on ips 2000 and now we need to activate 4 party conference. please advise us how to do the programme in mat worx and the 4 party conference can be done in analog phone? or we should use digital phone? please guide us to do it. thanks and regards

Dear sir we have connected ips 2000 and SV8300 through CCIS. how to configure call back facility in SV8300 in pc pro to enable the extension users to use the facility. thanks in advance

sir we are using ips 2000 and the code for operator call 90 is defined.we have restricted some station numbers for which they unable to call operator by dialing 90 ( 1204 de 01 ) and we have allowed some stations they can call operator 90 (1204 de 02).Now the problem is all the station numbers...

Dear all In SV8300 pcpro how to enter the name of the station to be displayed.We are using SV8300 pcpro. pl advise thanks and regards

sir We have ips 2000 system in one power plant and have sv8300 in other plant and both systems have been inter connected through ccis with cct prt card. In sv 8300 when we restrict outgoing trunk call facility (cmd 1201 de ext no. de 55 )they are unable to connect the even IPS2000 But ips 2000...

Dear sir we have installed recently SV8300 and also pc pro in the system.two of the station numbers gets disconnected after one ring when dialed. the numbers are 509 and 510. please advise us to restore the same thru the pc pro. Thanks in advance

please advise how to clear port number in SV8300 and also how to change the extension number in SV8300. We have installed SV pcpro in our system to do the configuration. Thanks in advance

Dear sir In SV 8300 ,how to restrict outgoing external trunk calls from the individual station. we have given in class of service 1201 de ext de 11 for some important extensions for making out calls directly from their extensions. We have to restrict this facility to other extension...

Dear sir we have already installed SV8300 pc pro and the entire customization done thru the programme. how to check the truck and extension connection status thru this pc pro programme. pl let us know the command used for this.In ips 2000 we use to check the trunk and station status by using...

Dear sir we have recently installed SV8300 at our power plant. how to check the truck and extension connection status and the commands used for. thanks inadvance

Dear sir We are using nec ips 2000 system. we were enabled call pick up (direct) for all the extensions and access code we were given is 73 for call pick. Most of the extensions are working properly but some of the extensions (nos. 218 225 259 221 220 ) are unable to pick the call from...

Dear sir please advise in mat works how to disable operator call (90) for some of the extension phones. We are using nec ips 2000 system here. I have gone through the command 1204 de ext no. and diable the feature to the some of the extenions. but they are not disable and able to call the...

Sir We are using ips 2000 and the Mat worx has been installed in PC.We have been connected Mat worx previously.Now we have also installed Billing software in the same PC and it is being worked out.The problem is... now the Mat worx is not connected. we have changed the ports and tried but it...