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  • Users: jmmurray66
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  1. jmmurray66

    I have been assigned a task to find a good vendor for a maintenance contract .. suggestions?

    I have been assigned a task to find a good vendor for a maintenance contract. We currently have an Option 81C with Call Pilot, as CS1000 with a call pilot and contact center, and an AVAYA 8700.. just from a high level, without getting into software releases and port counts, blah blah blah.. is...
  2. jmmurray66

    New PRI config

    I have a new PRI being installed to replace an existing one. The new provider could not exactly match the existing config exactly. It's been a while since I have done this.. can I just modify the existing DCH, route and trunks or does everything need to be outted and rebuilt? Thanks.
  3. jmmurray66

    Patches? We don't need no stinking patches..

    How can I find out what patches are recommended for a particular software release?
  4. jmmurray66

    ERR 5110

    I got a call at midnight regarding the CS1000 having experienced a "power spike" and service being effected. I dialed in and reset the spans, as the channels has become disabled. This morning, I dialed in, to make sure that everything was ok, and no errors were being taken, and I was greeted...
  5. jmmurray66

    3VCE

    I have a point to point PRI between 2 sites that are passing VM traffic to a Call Pilot. I am having issues with the circuit dropping intermittently. I am new to the troubleshooting of this issue, but ne of the first things that I noticed was that the channels are configured as 3VCE as opposed...

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