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  • Users: ACIMitel
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  1. ACIMitel

    Mitel 330 - Nupoint Voice Mail issue

    Transferred call does not go to correct Voice Mail box. Speed dial to Named Tagged empty Hunt Group - 6100 6100 is VM Call Director box and works correctly Option 3 goes to Ring group 6440 Call answered and transfered to ext 6814 6814 does not answer - call does not go to VM for 6814 - it...
  2. ACIMitel

    DNIS/ANI on Analog port using DTMF out?

    Have a Mitel 3300 and need to send calls to an analog port with DNIS and ANI between first and second ring using DTMF? Two questions beside how - 1. How do we send DTMF out on an analog port? 2. Will it still be sent if answered before second ring? We have it configured - it does send if we...
  3. ACIMitel

    Hunt Group interfering with intercept handling for unassigned DN

    Confusing situation to a new user. We rely on using the Intercept Handler - Unassigned DN option to route DNIS calls to an ACD queue. All worked fine until we tried to port a new batch of numbers. When ported the new numbers did not work - all others work fine. New number 7 digit range -...

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