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Hi group, Need help to recover lost password for CICS- DR1.0 Expanded S/W Ver7.3. Can't find the de-bug code for this. Thanks!

Hi group, I have a BCM50 Release 3 which has been working fine since a power outage. Since then, the BCM50 just reboots on its own mind every few days. Is it a failing hard drive? or what could have caused this? Thanks for any help.

Hi Group, I will need to upgrade a CICS from 1.0 to 7.1. I don't mind re-programming the whole system from scratch. My question is, can I just swap the software cartridge,boot up and re-program the system from scratch? I thought I had experience upgrading one before from 1.0 to 6.1, and the...

Hi Group, I have to set up a BCM50 Rls 6. Auto attendant answers all incoming calls. Callers dial extension number to reach individual. A few staffs don't want to have voicemail service. They just want their phones to keep ringing until they pick up. Otherwise, caller should hang up and call...

HI Group, I run into a wired problem. It is a MICS 6.1. It has happened to reception lots of time when she was on an intercom call with other staffs, the calls dropped. Sometimes, when she calls those extensions, she hear one ring back tone and the call stops. On the screen of the reception...

Has anyone have experience getting an Aastra 480i to work with KX-TDE100?

BCM50 Rls 3 AA picks up an incoming call, and routes the call to an extension. When no answer, can that call be overflowed to an information mailbox? I want to prevent caller leaving messages in the mailbox.

HI group, I need help setting up a hunt group in Sequential mode. I set up a hunt group (DN 461) with 2 members, for example, extension 225 and 226 in sequential mode. 225 is the first member, and 226 is the other. Incoming calls are picked up by AA, and then option 1 in CCR routes the call the...

Hello group, I am at a new site working on an 8X24. The config password has been changed and nobody knows what it has been changed to. How can I recover the lost password? I also heard that I should be able to access it through RAD. I have never done it before. What are the exact steps...

Hi there, I just replaced a T7406 with a T7406E because the 7406 is broken. The cordless phone is used in the warehouse with some paging speakers. When they used to do paging ( page to Speakers and digital phones at the same time)with the T7406, it worked fine. However, now with the T7406E...

A customer has a BCM50 Rls1. They are using one IP phone IP2004. They bought a IP KEM from the Internet and got me to install it. After installing it, I realized it didn't work. The KEM seemed to initialize fine. But the buttons don't work. I then googled it, and read something about a patch and...

Hi group, My BCM50 is Rls 1. Now I want to use a Ip softphone 2005. I was told I have to upgrade the BCM50 to the latest version, Rls6 in order for me to be able to use the IP softphone. Is it true? If I do need to upgrade to Rls 6. What exactly do I need and how should I do it? Thanks for any...