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  • Users: hughes26
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  1. hughes26

    TAPI Dialing

    I have a customer that needs to use TAPI for and out bound call center. I have it working for local calls but I cannot get it to make a LD call. They have to input a LD code from the carrier to make a LD call. Not sure if the code is my problem or what it might be. Any suggestions would be...
  2. hughes26

    TAPI Line Info

    I have an IPO 500v2 running 7.0. We are installing an outbound dialer for a call center on it. When I look at the modem set-up screen it shows me - Line 10: IP Office Phone: 223. Where is the system getting this info from and is there a way to shorten the total characters that are displayed? The...
  3. hughes26

    Station Level CLID

    Can the IP Office 500 v2 do outbound station level CLID?
  4. hughes26

    Polycom IP 6000 Install

    I am trying to get a Polycom IP 6000 set working on an IPO 500 v2. I have done everything by the book but I cannot get it to registar and work. Also, I have checked and I have a valid 3rd Party IP Endpoint licence. In the System Status I get a Login failed due to incorrect user id/password. I...
  5. hughes26

    New IP Office Install - Network Config

    On a new IP office install, single site small office, is it necessary to Vlan the voice and data? If a possible sale to a small office with a peer to peer network in place, what is the best way to configure the network for best results with an IP office system?

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