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Hi Guys...On a modular ICS with a Call pilot when the AA is turned on and caller call in and selects "0" multiple phones will rings, where can the changes be made to take out an extension from this group so that extension doesn't ring anymore...Thanks in advance.

Hi All...I am having an issues with forwarding mailbox 100 to a an extension that already has a mailbox assigned to it(i.e mailbox 100 to ext 223)...have already looked into the FAQ's and follolwed the steps on doing so, but when Logged into mailbox 100 and I press 6, get an error message Not...

Hi..anyone farmiliar with a Dees CM-10 call monitor programming, on a Mics 7.1 system. The CM-10 is connected to the system, but when you try to call monitor a line, by entering a COS password, then intercom 7, and then the number for the line i.e 11, I get a message Invalid number...there is no...

Hi All...need to setup a Boss loud ringer with is a Mics system. The purpose for this, is to have a few selected indviduals that call the office afterhours, be able to dial a virtual extension # i.e 555 which would ring on the boss loud ringer, and at that time the call be intercepted by...

Hi all...when working with a Cics 7.1, & call pilot 100, is there a option for individual voicemails to be turned on when night service is turned on (AA is not being used in day time, calls are answered manually), or even invidually turn the voicemails on and off. At the moment when the night...

Hi.All...have a soundsation 2 polycom connected to a Mics R1T1, using an ATA. All is working good..can call in and out, but can't conference call. Aslo can't receive incoming calls when polycom is in use..what am I doing wrong..thanks in advance..

Mics system currently with primus on centrex lines has 9 lines 1 main, 1 back line to check voicemail rest on hunt lines. want to switch to regular bell lines, will this be a problem if we keep same number of lines? and will additional programming be required after the switch?

Looking to relocate a Mics system with 34+ phones. With the Set relocation set to on, which would be the best way to plug back the phones in the new location, starting with the recp set, and one set at a time or dosen't matter? and what else should be done taken care for relocation....Thanks,

HI All, Need to connect an external intercom at the door to a MICS system. When someone presses the Intercom button at the door, can it also be selected which phones it will ring on. Also which location would it be pucnhed on the bix. Thankx in advance

Hi Questions is in regards to having 4 active phone lines on a Bcm 50, 4th line set up as pool B, for dedicated fax....All is working good, except when the 3 phone lines are busy the next incoming call rolls over to fax line, and fax kicks in...Any suggestions on how we can still save the 4th...