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  1. NortelNetworksGuy

    BCM50 AA Custom Call Routing issue

    I will try to explain this as well as I understand it. This is how our AA is setup. (Very basic) Company Greeting: "Thank you for calling xyz company." Main Greeting: "For our hours of operation press 1. To speak to an operator press 0." When you press 0 it rings the receptionist phone the...
  2. NortelNetworksGuy

    BCM50 forwarding to VM

    OK. Here's another one.... I'm running a BCM50 R3. When calls come in from the outside whether they are answered by AA or by the receptionist and are then transferred to an extension (in AA they just dial the extension number to bypass the prompts) they are going straight to VM instead of...
  3. NortelNetworksGuy

    I2004 phase 0 ntex00ba firmware upgrade

    I have procured a couple of I2004 Phase 0 model NTEX00BA. They have never been used but are very old. Date on box is 2003. We have a BCM 50 running R3. When I try to point the phone to the BCM the phone displays "connecting to server" and then reboots itself. The BCM never sees the phone trying...

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