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I just added a new line to my KSU (ox32) Basically, I terminated the new line into the switch using the same port as the old line i took out. Now i need to figure out how to get the system to see this line as well as how to input the number. Thanks in advance.

I have to add 3 new lines to my KSU tomorrow. I have several lines that are no longer in use thus i was thinking of terminating the 3 new lines in the place of 3 of the old lines i plan to remove. Would this be an acceptable way of getting these lines into the switch or is it better to just add...

We just moved all of our folks over from the Norstar to Cisco. However, I have a new group that will be using the Norstar temporarily and I need to set them up an auto-attendant. I dont plan to use a ccr tree, just a greeting and allow for extension dial. Can someone please guide me through this...

Customer just installed a new security systemm. Now, after its armed or disarmed, the line one has no dial tone until the number is called from an external source. Once the number is dialed once or twice, the line somehow begins working again. Anyone have any idea what could be happening here?

I have a relatively small Premier external bell. Since we recently cutover to VOIP, I have to figure out a way for the Cisco phone extension to also ring the external bell which ran off our Norstar system.

I keep getting this message with a particular phone. I have plugged it into several known to be good working jacks! Any idea's please?

I have a heating plant that is very loud and no one can here the phone when it rings. I would like to install a bell ringer of some sore that will ring along with a particular telephone. The plant is using Cisco SCCP. Can someone reccommend a bell as well as how i would need to configure it to...

Somehow the system login in password is now invalid. Can someone please tell me how to reset the system password back to default?

I need to set up one line to be answered by the AA on our NAM. Other departments currently use the AA and have CCR trees. I would like to have this one line ring 3 times and then answered by AA. My goal is to record a message giving the extension numbers for my group and allowing the caller to...

On one of my lines, if the call is not answered, it goes to a general delivery mailbox. I would like for this not to happen. I would prefer to set up a message that provides the extensions for the group members and allow the callers to dial the 4 digit extension at anytime. If possible, i dont...

I have an 0x32 and Call-Pilot. With one of my incoming lines, if it is not answered, it goes into a general delivery mailbox. I do not want the line to go to this mailbox. Can someone explain how to disassociate this line from a general mailbox? Also, is it possible for me to set up a message...

I have a group using a CICS, with 2-incoming lines. Line 1 has alot of static someday's while other days there is none. The local bell say they cannot detect any trouble. The static can only be heard internally, not by the outside parties. Any idea where i should start to remedy this problem?

I have read many of the great threads on Call Redirect. I have gone into my Mics, allowed the set to redirect. There were two route, 000 and 001, I use line Pool a, absorb all. I set 9 as the destination code. I also removed the 9 for the external access code. when i go to the set in which i...

Im trying to allow a couple of sets to redirect a non network call. I have changed the setting on each set to allow redirect, but when i try to enter the number i want to transfer to, it gives a message no free lines! Can someone please tell me what more i should do? Thanks

We have some new numbers that are not apart of our centrex network. we have tried transferring using conf/transfer but when the transferring party(receptionist) hangs up, it ends the call between the other two parties. I am hoping there is a better way than telling the calling party to hang up...

I have a 0x32 6.1 and would like to restrict one telephone set from anything other than local calls. Any help on how to do this is greatly appreciated.

When I dial into the main number, I cannot get past the Auto-Attendant?

thread923-1418732 I have recently taken over administration duties on a Octel 200 running with a Toshiba PBX. There is no terminal at the Octel to connect so that I can try to figure out how to reset passwords and delete old users. Any help is greatly appreciated.