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  1. jtomasone

    GroupWise Search/Index

    Does anyone know how Groupwise search works? I have a user who asked this question :-( He wants to know how it works and how to speed it up if possible. I have searched many sites to no avail.. Any help is appreciated. J Janis Tomasone Senior Computer Programmer/Analyst
  2. jtomasone

    GroupWise Archives

    We currently have users archives all over the place, mostly on our NAS. They have grown out of control. We are looking for a fast easy way to get these off and published (html?). Nexic has limitations. We have looked at GWArchive - very expensive. Can you please (please) suggest any other...
  3. jtomasone

    Missing letters

    I have another weird one for you. My supervisor showed me a reply to an email that he received. In the body, there was a name that looks like was misspelled. When he checked his original outgoing email, it was spelled correctly. For example: outgoing name (in the body) shows "Howie" but the...
  4. jtomasone

    Email archiving solutions ?

    Does anyone know of any really good alternative GroupWise archiving solutions (besides GWarchive)? I have been asked to take a look around so was wondering what are all of you using? I think Novells archive sucks, myself because I have to run around fixing them when users nest the ofxxxarc...
  5. jtomasone

    GroupWise Webaccess

    In using Groupwise Web Access SpellCheck is replacing the new word inside the misspelled word. This seems to happen randomly. Any ideas? Thanks, J Janis Tomasone Senior Computer Programmer/Analyst
  6. jtomasone

    GroupWise Auto-retraction

    I have another weird one. Customer is seeing appointments that she has set, being automatically retracted at 12:00 midnight. They are also not in her sent items. They do appear in her calendar, but not in her sent. I have check her client settings. Everything is as it should be. No rule or...
  7. jtomasone

    Keeping track of users coming and going

    Does anyone know of any good software to keep track of users that I disabled, deleted, or created. We have a mixed bag of AD and Novell GroupWise 6.5. I have to create accounts in both, sometimes just AD and also have a NAS system. In our agency, we do not have any standards on reporting when...
  8. jtomasone

    C3PO error when opening a shared folder

    We are a little stumped here. We are running GW 6.5 backend but users still have the 5.5 clients. A large amount of folders were shared out to many people. When SOME of them open the folder, they get a C3PO error. I know its a third party NLM that piggy backs to NetWare and Novell does not...
  9. jtomasone

    Delivery failure notification

    We just upgraded from GW 6.0 to 6.5 (major agency, over 8,000 users). We are having instances of "Delivery failure notifications": Body of the returned mail says: Your message with Subject: xx could not be delivered to the following recipients: xx@omh.state.ny.us Please do not resend your...
  10. jtomasone

    Pros and Cons -Should we upgrade to GW 6.5?

    Just would like some input if I can. We are a very large agency- 6,000 users. I am looking for pros and cons to upgrade to GroupWise 6.5. Thanks Janis Tomasone Senior Computer Programmer/Analyst
  11. jtomasone

    User is forwarding all mail to their personal domain

    Quick question. I want to prevent a user (or users) from automatically forwarding ALL their email to a outside personal domain. Is there a setting I can use to stop that or do I have to use GWAVA? Jtomasone Janis Tomasone Computer Programmer/Analyst
  12. jtomasone

    Shared Folders

    Does anyone know the limit of shared folders in Groupwise 5.5? I have a user who has way too many and he also has 11,000 emails and won't clean up. If you know, can you also point me in the direction of where you got the documention on Novell's site? :-) Thanks J Janis Tomasone Computer...
  13. jtomasone

    Missing Sent Email

    I have another user who wants an answer to the "missing email" mystery. Any ideas (rather then the normal troubleshooting techniques) Problem: She cannot find an email she sent to her staff. Yes, she is looking in the true "sent items". It was missing 1/2 hour after...
  14. jtomasone

    Sub-folders not staying expanded

    Hi. I have a user who insists that I fix his sub-folder problem :-(. I checked knowledgebase and found nothing on this. The problem is when user expands a folder in GW 5.5, then exits, he wants it to remain that way so when he gets back into GW, it is the way he left it. It is not. It is...
  15. jtomasone

    Unopened Email goes in the trash

    Hi, all. I have another weird one. I have a user who noticed that one of the emails that he received was in his trash. He is a "higher up" savvy user and knows what he is talking about. He wants this looked into. Here is what I did. 1. Checked for an active rule. One does exist...
  16. jtomasone

    Strange Email - help!

    I have a user who has a weird e-mail. There is NO envelope and it has strange symbols. If you try to right click or try to access it, it freezes up the whole computer. I ran GWcheck, structure/contents, to no avail. Like I said you can't even scroll down in the users "in box" to...
  17. jtomasone

    Lotus/templat macro

    Our office uses a Lotus template/macro which sends an automatic email to another unit with critical information. Under the previous version of GroupWise (4.1a), this feature worked very well and did not present a problem. However, it is not working correctly under the current GroupWise and the...
  18. jtomasone

    Can't view .qpw files as GroupWise attachments

    User can't open .qpw files as gw attachments. Can view on PC .. error message is -there are no registered viewers for this file type in quickview. She can view wpd attachments from gw Did the fix for the OFVIEWS on the work station but can't do it for the post office directory. Also replaced...
  19. jtomasone

    Those God awful Archive problems.... :-P

    We have a particularly annoying problem of getting error C067 when a user tries to archive (local archive). We have tried all TIDs on this. We have tried creating a backup copy of the archive then running GWcheck stand alone (comes up with a .db error). We have tried performing a re-create...
  20. jtomasone

    GroupWise Web access question

    We recently enabled GroupWise Web access. We get an error that says: Error: Unknown Keyword: Get-Best-Agent Anyone have a clue as to what this means? I checked Knowledgebase -nothing there. Thanks, J

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