Just a couple questions. On BCM the receptionist can see peoples status by using DND, and Call Fwd to VM. The receptionist has a T7316 with T24's. When someones on the phone reception gets one icon, when they're out of office they use DND, this gives a different visual icon, and when they're...
Anyone know where there the receptionist download is? We purchassed the licsens but can't find the software. I have been looking under the IP Office downloads on the support sight.
Is there a setting for DS in Auto Attendant or on lines? The trouble is a caller gets a mailbox and hangs up but the line never disconnects. The mailbox keeps recording the beep,beep,beep,beep,beep. Its a partner acs with messaging large card.
I'm a newby to the merlin, but had a customer call us asking how to externally forward a phone? They want to forward calls ringing on an extension out to a cell phone. My guess was press fwd then 9 and the number but it wont take the 9. It only takes the 3 digit extension.
IP Office R7 Embedded vm. We set up # for dial by name action. Set the setting for last name. made sure name is recorded in mailbox *05, and full name in user setting. When I get the AA and press # then the system promts me to dial the last name and #. We get name not found. Seems very simple...
Can I set a analog line to fwn no answer into a mailbox without using AA. I have a customer that had this on the Partner ACS, and would like to keep the same set up.
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