We found today that all the lines on our 17th punch down row were non functional. After opening our wall mount unit I found that the card where that row terminates is showing a red light.
I've moved all the lines to other functional areas.
Are there any troubleshooting procedures for a card...
Our UPS running our CS1000 system needs to be replaced. We've purchased a new one but want to make sure that we have everything backed up before we power down and move the power over to the new UPS.
The instructions that have been passed down to me to backup our system are as follows:
We have...
I'm an IT professional that has zero knowledge of phone systems. We have a CS1000 on release 3.10.28.41 that I've inherited control of.
Currently I'm trying to get my phone to forward to my cell phone correctly. As of now, when my extension is dialed internally it forwards to my cell correctly...
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