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  1. PatoSalvaje

    Problems with a Direct Agent Calling Feature

    Hi Again, I have problems with the DIrect Agent Calling, if I program this feature in the COR to yes it´s impossible call directly to the Agent, please I don´t know if I need other feature to yes in the customer options or in other site of the Definity. Thank´s Best Regards
  2. PatoSalvaje

    Formula in the Custom Report for Field AuxTime

    Hi all, I need the fix a problem in a client with a Custom Report in the CMS, this client wants to see only the AUXTIME whitout the AUXINTIME and AUXOUTTIME, so I need to made a FIELD with the appropiate formula. Thank´s in advance Best Regards

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