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Hi, happy new year to everyone! I have a site that consists of a NS1000 + NS700. There were some issues with the holiday table not working, we think due to old firmware. Both units were at v4.5. I uploaded the v7 firmware and selected both units to upgrade. The NS1000 has upgraded fine but...

Hi all I recently upgraded to a NS1000 with slave NS700s. I want to stop outgoing calls being made on a particular trunk after 500 minutes per month have been used. Is this possible?

Hi All I want to block calls to mobile numbers (starting 07) from certain CO lines. I tried: - Changed the Trunk Group number to 7 on the specific CO lines - Changed the COS to 10 on the trunk group 7 - Changed the TRS level (to 4) on the COS (10) - Added 07 to TRS 4 (all levels) But it...

Hi All, A strange issue... TDE100 with T7636 phones. There are 30 incoming lines, all have an ICD group with extensions as members. On 4 of these lines certain extensions are not members of the relevant ICD group - and the line does not ring there. The users use headsets and use the...

Hi all, I have a TDE100 with T7633/6 handsets. I want to allow managers to listen in to other extensions. Is this possible? I found a bit in the manual under "Call Monitor" It mentions preprogrammed extension can do this - anyone know how I can set this up? I can't see anything in the...

Hi, I use a TDA30. There are 10 incoming trunks and a coupel of VOIP lines. All lines go to ICDs and can be picked up by any extension. After 30s they go to the SVM card. I would like to play a welcome/informational message to the caller when they ring (instead of ring tone) to give us more...