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We have an Option 11 C from Nortel that was installed in 2001. We never changed the Miran card recording nor wanted too until now. Currently, we are stuck at appying the right access codes to gain access to the Miran card. Please help!!!

Two weeks ago Verizon moved the 800 number from the T-1 to a cell phone number. Know Verizon would like to move the 800 number back to the T-1 circuit. What information do I give the carrier to point the calls to the ACD?

We are using an Option 11c with a release 25.30. Currently, we are using a T-1(non-PRI) with 100 blocks of DIDs. We would like to transfer off premise using a M3901 set. Can someone layout the steps for us?

How can I reset voice mail password on a BCM400. This BCM login has the old ee_admin. Is their a way to reset voice mail password without deleting voice mail data?

We installed a door phone over two years ago. A keypad and a Nortel Door Phone operate the same door latch. Currently, when we press the open door button on a 7316 the latch does not open, but when we press the code on the keypad the latch operate correctly.

We are looking to replace our BCM 200 Rel 3.0. Currently we are using an ACD package with call monitoring capability. We are looking into a Norstar with Callpilot 150 with ACD package or BCM50 Rel. ? with ACD package. Any suggestions?

Can I upgrade our BCM 200 Rel 3.0 to 6.0 with out replacing the hard drive?

Our goal is to have a horn ring when two or more phones are ringing. We purchase a Valcom v-9925a horn with a VP -624b power supply. According to Valcom, this unit needs a 90V ringing voltage. How can I connect this unit to a BCM50?

Can I print out an IDC table on an option 11 c?