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I have a 406v2 at 5.0.26. Auto Att is used for after hours. When you call in, 3 out of 5 times, the auto att answers and then the voice breaks up and you hear invalid selection. If I call the short code to the AA it works every time. I rebooted and re-seated the vm card but still have issue. I...

I have not done this in FOREVER with this old version. I have a cust with an old V1 406 at 2.1 I am replacing it with a 3.2 406V2 and adding embedded mail. If I have the 3.2 on that 406V2 can I upgrade the ph 16 module straight to 3.2 or does it have to be step upgraded?

I saw an old thread about this subject but is now deleted. I read that it works but never saw steps of how. If anyone has insight, please advise. Thnx See old thread below⬇️ In IP office mode you need VMPro, it's build in where the guests can set an alarm time. If you want more have a look...

Out of the box question....LOL I have a current customer with a Merlin Magix and they use the 4424LD feature to send wake up calls to the 20 rooms in the motel. They are upgrading soon and I want to use IP Office. Are there any known work arounds in IP500 and or VMPro that will allow the time...

Line app not working with 3.2.69. What rel upgrade will work on a 406v2?

Do I need essentials to have line appearance on 7.0? Are there any know issues?

I am using Win7 now and have found a link for hypertrm, but I can not seem to get it configured for serial com-port to DTE IPO. Any help would be great. thanks,

Before I install, I want to make sure that VMPRO 3.2 will work on Win7 ????

I have a customer with an IP500 at 5.0 and the Lic card has Standard to Prof and Pri Lic on it. We are adding IP Phones in another state that will be added as users to this IP500 via ATT IPFlex. Can I just install a VCM legacy card in an open slot or do I have to purchase "endpoint" lic. to...

I have 2 IP 406 v2's that are set up with SCN and working. I have a 3rd IPO 406 that is now in the mix. It is across a WAN to the other locations. I have the routes built and I get a busy when dialing. Main ipo is 10.5.232.110 2nd ipo is 10.5.231.110 these are working now. the 3rd is...

Upgraded IP406 from 3.1.65 to 3.2.69. Upgrade went smooth. I have only a Dig 16 module that has 4406 and 4412 phones. 8 of those phones now have call app buttons that light up green and stay locked up until I re-set the phone and the prob comes back in 15 min. Any thoughts???

Having trouble with a wireless Polycom W2 that will not conf calls. When I add a call it only toggles the two calls. This is set on on an analog port. Has anyone seen this. I don't think it is programming.

I have acquired a customer that was SCN at one time with a point to point on a WAN. Cleaning up programming and trying to make it handshake to remote location now on a new LAN. The Provider is Charter Communications. I can Ping both locations from either site incl. the vmpro. I don't think this...

I have a 406v2 at 5.0.26 I have a shortcode that I always use ( #1xx / 1N / vm collect If you do a normal transfer to a user is covers to vm and lights the light for a msg. If you transfer to # and the ext number it covers to a generic (your party is not available) and leaves no light. Not...

I have a cust that is at 3.2.69 and a dig 30 went south. the dig 30 is at 7.0 and it will not see the module to downgrade. How do I get around this to downgrade. or can i dte the module to blow out firmware and then upgrade? Been to long since I've done this.

Have a customer that I acquired and twice I have been onsite for call app buttons locked up and fluttering. IP406 3.2 / A reboot fixes the issue, until it happens again. Has anyone seen this issue before?

I have an IP500 with embedded mail at 5.0 (18) The cust has 4 pots lines and on occassion, they stay locked up in a voicemail loop. I had a vendor mtg with the provider regarding disconnect and they did not see any problem. It has not happend for months, and now it has returned. Voicemail only...

I have 2 IPOs at 3.2.65 on SCN and VMpro answers all calls. Cust wants to have only one main menu and when the caller selects and option...ie Hunt Group "Sales", for it to ring both Sales hunt groups at each location at the same time. I tried shortcodes from a phantom ext in that Main Sales grp...

I have embedded mail on this IP500 and some of the lines are staying connected for DAYS until all lines can't be used until reboot. I thought there was an issue with 5.0 but can't find it. Any thoughts on this?