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My boss and I decided to go for Avaya 3631, then he got overzealous with changing the settings and now his set does not ring at all. I asked him what he did and he did the same to my set. It stopped ringing, but I was able to use the menu to reset to factory defaults and it started to ring...

Hello, I hope there are members here with dual lives - working with IP Office as well as ACM. Coming from IP Office background, I am trying to find what is the equivalent of "global short codes" in the ACM (I mean those that are used such that I do not have to remember some long mobile numbers...

Hello, I have several IP phones connected to Avaya Communications Manager. Here is how it looks like: 3631->Cisco877W <-vpn->Cisco2811-->ACM<-vpn->ASA5505<--1608s | |<-vpn-> Cisco2811 |...

Hello techies, Can someone kindly point me to a tutorial for configuring DISA service on Avaya Communications Manager v5.2.x? I am looking for something that works more like VM Pro in IP Office where I dial a number, get prompted for a short code, which the system then dials, and such short...

In ACM-5.2.1, IP Phones connected cannot "redial". How to enable this on the ACM? Phones are 16xx series.

Hi, I'd like to know if it is possible to make a phone ring both on an extn NNNN and external number NNNNNNNNNNN. I am using ACM 5.2.1. How is it configured? Secondly where do I find documentation on ECM (Extension to Cellular)? Thanks

I have a few 46xx VPN phones in which the SGIP was changed, but they do not save these across reboots. No File Server is configured on these phones. Is there a way to get them to save the settings across reboots?

Hello guru, I am very new to all this, and so count on those who have walked these paths. I have an ACM (5.2.1) co-located somewhere, behind a Cisco 2811 router. Then I have my boss who likes mobility and so I have bought an Avaya 3631 for him. He uses ADSL connection at home and so I have...

I am experiencing a problem between two IP Office 406v2 systems and the error is of the type mentioned in the following thread: http://www.tek-tips.com/viewthread.cfm?qid=1575190&page=4 However, I am not able to follow that url in the thread. Looks like the site is broken? I need to also...

DISCLAIMER: Newbie in the house! I have inherited an ACM and being quite new to it, would like to find out more details about it. The Current System Information shows: Software Load: R015x.02.1.016.4 Memory Configuration : Standard Offer Category: A LAST TRANSLATION LOADED INFORMATION adds...

I am very very new to ACM management so please bear with me. One of my Directors wants a solution to use at his home. He has Internet connection at home. I was thinking along the lines of 4625 IP phones but then he said he wants to be free/mobile in the house, so that he can work from anywhere...