Search results for query: *

Has anyone used or tested the Nortel T7316 phones on the new card yet? I have a client that is a big Norstar shop and will move to the IP Office if they can keep their T7316 phones. Thanks

I need to remove a NXX from FCAS table 1, I assume I do this in LD 87, but not sure how to get rid of just one entry.

I have built a new class of service and changed the message retention days to 5 for both new and saved messages and changed a users mailbox to that COS. It seems to be ignoring those settings and keeping messages forever. Is there some where else I need to look? Thanks

I just got a new client that has a Panasonic TDA 100. I'm very familar with Avaya and Norstar systems, so forgive my ignorance. One of the bosses wants his Phone to also ring at his assistants desk, and if neither answer for it to go to his VM, this is called Line Appearance on Avaya and...

One of my clients has a SOE ver 4.0(7) with 4 pots coming in. They want me to add line appearances to their 6416 phones but when I try to add a line appearance, the action data drop down is blank. I do have line ids programmed (21 to 24) Any ideas on what I'm missing?

One of my clients has a SOHO running ver 4.0(7) with no voicemail. He wants to know if the receptionist can press a button to light his MWI when she takes a message for him and then can turn it off when he gets his messages from her. They all have 6416D phones. Thanks

I have a SOE 3.2 with 4 analog lines. I have 91 in the prefix so Phone Manager and an analog handset can do return calls from caller id log. I have developed a custom app that grabs the CDR data but when I use the prefix the last two digits of the incoming caller id are cut off. Is this a bug...

I have an IP Office SOE in my location, and hardware vpn setup between my location and a remote employee. He is currently using an IP hardphone. He wants to know if I can extend an analog line to him, so he can attach a modem and call out of the SOE in my location as all of our clients are...

I just started at a new company and they have a newer Norstar with a PRI. When I try and dial 9,911 the call is imediately dropped, I can dial 9,411 and 9,611 without any problems. I looked through the config menus but couldn't find anything. Any help would be great, I'm a former Avaya guy...

Hello all, Can the BEFSR41 v3 support more then one PPTP client at a time? VPN Server is Windows 2000 at the main office (Is that the problem?) I have 10 users at renote behind the BEFSR41 and only 1 user at a time can VPN in, PPTP path through is checked and I have also tried turning on port...

I have two locations, California and Illinois both have an IP Office 403 with 1.4(25). Both have PRIs for incoming and outgoing. We have networking between the two over our VPN. Cali has VCM 20, VMPro and CCC. Illinois has VCM 5, VMLite. The main # for my ACD comes into Cali. I currently...

Hello, I have just upgraded our Unified Messenger 4.01 using DSE to 5 with SP3. Now all the messages get about 30 seconds of busy tone at the end of every message. I'm using Lucent 2 wire, I have moved the ports to a new circut pack, I replaced the Dialogic card. I have unistalled and...

I have two Exchange 2000 servers. The first one is our old Exchange 5.5 that I upgraded to Exchange 2000. I then setup another Exchange 2000 server on newer hardware and moved all the users to over to it. I now want to remove the old Exchange Server, what else do I have to do besides moving...

My boss has a bad habit of leaving his Procomm connected to PBXs overnight and this is adding up in long distance. He is using Windows 2000 and Procomm 4.8. I see an idle disconnect field in modem properties but it is grayed out. I downloaded the lastest drivers for the modem (an internal...

I'm trying to use IP Softphone (Ver 4, SP2) to log into a 4630 IP phone (lastest software). I get the CTI question on the 4630, but it doesn't respond to the #. I can log into a 4612, without any problems. Does the 4630 not support IP Softphone? Other info: Definity v11 PC OS Windows 2000...

Hello all, I'm having a problem with our two Windows 2000 Pro PCs on our network. The network server is running Windows NT 4 Server SP6a. When ever they try to save a new file to a mapped drive on the server they get the following message: An error occurred while reconnecting J: to...

Hello, I'm using Procomm 4.8 on Windows 2000 with a Multitech 19.2 ZDX modems. I have the idle disconnect setting set to 30 minutes, but it drops if I'm idle for about 5 minutes. Using this to dial mostly Avaya/Lucent PBXs. Any ideas? the PC is a Dell P4 1.4Ghz

Hello all, We have an old (Centigram 503C Rack SCSI) that has a ton of disk space. Our main voicemail is an Audix, but I would like to use the centigram for messages left for our call center. I managed to get someone to find and install Lucent integration on the Centigram. I set up the...

I'm trying to get a VDN to route to a 2500 station and when that station picks up have the VDN sent as DTMF. Someone told me I could use a vector with the converse command. I can get it to route to the 2500 but not send the digits of the VDN. Any help would be appreciated.

Hello all, I have a Definity Prologix connected to an Active Voice Repartee Voice mail system using a crossover T1 cable. The board on the the Definity is a TN767B. The Active Voice has a Dialogic 240C card. I created the DS1, on the Definity and then added VMI stations as OPS to the ports...