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This was just brought to my attention... I've looked through the IP500 system and can't find any option for this. If someone is calling an internal extension (4 digit dialing), is there an option available to show if the extension being called is in use (if the person is on the phone)? I know...

Need help please! For about a week now many of our machines have been getting duplicate IP errors, which in turn have been filling DHCP leases with the 'BAD_ADDRESS' names. It seems 5-6 of the 'BAD_ADDRESS' names correspond to one machine (or one MAC, really). We have a wireless network as...

I'm trying to remotely get a MAC address from the sticker on the back of a new Comcast business router. I've had an employee read me the info on the sticker, and it gives three addresses, all similar up to the last two digits. The three addresses are labeled as "RF", "Change Range", and...

I'm trying to devise a way to automatically run a .prf file on new computer profiles only... for those who have already logged in and have a profile on the machine, the .prf should either not run or know there is an existing profile and not run. Does anyone have a script that can will...

I'm looking for a free or shareware program to simply monitor a connection to a server or router through the WAN, and a connection to the internet. For some reason, the network performance monitor installed at our corporate office shows our local site losing the connection to them 7-8 times...

I have a machine running software that automatically prints a report twice a day. I'd like to keep it "printing" the reports, but I want to see if it can print to a file without user intervention. Currently, when set to print to the Generic/Text printer, it will print to a file but...

I hope someone can help. I have a user whose http: proxy setting changes every morning. She takes her computer home everyday, but does not use broadband or DSL for internet access at home... just dial-up. When she boots up in the morning at work the http: setting has changed to...

I have a question about a situation that has come up again, with the same machine, which I thought I fixed 3 weeks ago. The mahcine is a laptop running XP and Office XP. The person in question uses FrontPage (and Word... occasionally) to create hyperlinks for a local intranet for their...

Has anyone ever seen a problem in Outlook where after someone double clicks and opens an email, then closes it... it's gone? I have had two computers, one right now, that the user will open the email to read it, then as soon as they close it, it's totally gone from the computer. It doesn't go...