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  • Users: slambram
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  1. slambram

    Mitigating VoIP issues when QoS cannot be guaranteed across SCN?

    Site A: IP Office 406v2 4.2(23), VCM 20, 2x PRI, VM Pro Site B: IP Office 406v2 4.1(15), VCM 20, 2x PRI We have multiple VPN tunnels between the sites using multiple ISPs, however none are of the guaranteed bandwidth type, so we can’t guarantee QoS. Thus, we have some issues with VoIP latency...
  2. slambram

    Extending AT&T 50M Ethernet circuit 800 - 900ft.

    Here's the scenario - we have an AT&T 50M circuit handed off to us on 100M copper Ethernet. It's on us to get this circuit to our data room approx. 800ft. away, where it will connect to AT&T's router, which will break it out into data and a couple PRI's. Obviously, this is way over the 330...
  3. slambram

    LDAP - Ignore '91' prefix added in line config when matching directory?

    We use basic LDAP for name recognition of inbound CID in Active Directory. We also like the '91' prefix set in the line config, so that incoming calls can be double-clicked out of Phone Manager. The problem of course, is that with the prefix, LDAP no longer matches the inbound CID because...
  4. slambram

    'Forward to 9', or, forward to an external line that I can dial out of

    Yes, I know what I'm asking, and yes, I understand the risks - this is a "special request". We used to do this on old PBX's by having '9' as a referral extension and maybe removing a few safeguards. Is it still even possible on newer equipment? IP phones in remote locations give the same...
  5. slambram

    D816 + TVS50 - issues after lightning strike - is system toast?

    Steady power light on D816, flashing power light on TVS50. No working phone sets - they all start to 'light up' then cut out, repeatedly. Phone set not connected to system at time of incident also does this if plugged in, so I'm inclined to think it's the main switch vs. the sets themselves...
  6. slambram

    4412D Handset Cord - Avaya Part #

    Does anybody know the Avaya part # for the standard length black handset cord for the 4412D+ phone sets? Anybody know a source for decent replacements? Thanks, -Joe
  7. slambram

    Change DTMF spacing on analog ports?

    IP Office 406v2 4.1(15) with analog ports connected to a Hylafax fax server. Trying to route fax calls using DTMF, but it's unreliable. For example, 4344 is sometimes read as 433, 434, 4333, etc. Hylafax support says the (Mainpine) modem board in the server is sensitive to DTMF spacing and...
  8. slambram

    VM Pro 4.2(34): Reception/Breakout DTMF Not Working?

    This used to work, but it was recently brought to my attention that it no longer does. Unsure when it stopped working, but it may have been after the upgrade to 4.2? When you press 0 during the greeting, the greeting is interrupted, but then it just sits. Transfer *8 doesn't seem to work...
  9. slambram

    Office Move: PRI isn't going to make deadline

    Hi. Office is moving next week, Telco had many months of notice and still couldn't get it done, but i can't say i didn't ecpect that by now.. So the existintg PRI will be staying at the old location for a few weeks. Now, I should have a point-to-point T1 betweenn the old and new offices up...

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