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  • Users: mmagen
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  1. mmagen

    anybody know about Avaya's Converged Network Analyzer w/Adaptive Path

    We are needing some administrative help with this Avaya server that analyzes both of our ethernet links between sites and selects the best one to use for call control, voip, etc. We are getting ready to disconnect one of the links, and need to know how to force all of the traffic over to the...
  2. mmagen

    seeing 000-000-0000 on display for calls xfrd from MM

    We have a new MM 5.2 integrated to our CM 4.0 via SIP trunks with SES 5.2.1.0. We are getting reports that the display on a telephone shows "call from 000-000-0000" when the user receives a call transferred from MM. Even though the system is brand new, and we never had the issue with out...
  3. mmagen

    TFTP server

    I am trying to update the firmware on my digital phones, but having trouble setting up my tftp server. On this form, the Local Node Name has to be a C-Lan (TN799) card, but what can function as the TFTP server? I've tried everything, but nothing works. I have the firmware files uploaded to...
  4. mmagen

    4621sw installation question

    I am trying to learn something here, but my limited experience with IP Telephony is creating a problem. My 4621sw phone was switched to a new physical ip address this morning. When I tried to configure it for the new location, I am confused with the terminology being used. What is the call...
  5. mmagen

    Agent ID = DID???

    I need to conduct a poll of Avaya users and administrators. We were told by Avaya Call Center Consultants to use a DID extension for the Agent IDs, and a non-DID extension for the telephones. Is this standard procedure? Does everyone do it this way? My problem is that we have only recently...

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