I just finished setting up a fairly simple FMFM that works with my CCR tree in Call Pilot. I am working on a BCM50 with a PRI. The way I have it set up, FMFM monitors an analog extension and then calls 3 cell phones when that extension is rung. I have my CCR tree set up so callers can select...
I am trying to find a way to replace our answering service to allow callers to be automatically directed to an on-call person. We are already using auto attendant after hours to direct callers to different mailboxes, but I would like to give that caller the option to press ?? if they need to...
I am trying to find a way to replace our answering service to allow callers to be automatically directed to an on-call person. We are already using auto attendant after hours to direct callers to different mailboxes, but I would like to give that caller the option to press ?? if they need to...
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