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hi i have a customer who just replaced there vs 3.1 to vs 5.0 they are telling me that when they pressed there nite button . it went to there ans.serv , this was after a power failure of a week. there dial tone carrier is cable , 3.1 does not support remote call foward , i can't think of how...

Hi all, I am installing a 5X9 Rel.7 Problem : when i call 78 or 79 i get a busy tone , same when i dial 777 both are in #505 group 7 also when dialing F-59 i get PACSR7.091J this does not look right or i'am i wrong THANX DANN

hi guy's. I'm trying to install auto attendant on Majix. It's a Merlin Messaging, now here's the problem. When a call comes in, it answers immediately and then says your call is being transferred and then goes to extension 10. Also when calling station to station after 3 rings, it does not go to...

hi guys, i have a customer with a definity rel. 7.0 (i think) they are adding out going caller id to there T-1 thru AT&T, they call it digital link , my question : is there anything i have to do in the switch? pardon my typing dann

hi all can some one tell me the difference between a 5420 and a 2420 ? dann

hi guys. i have a customer who has a door strike that won't operate i put a tester across common and normal open , when i press button on phone (closure 1) i get a short but only for a miili second not the 3 seconds its programmed for , also tried toggle setting same thing, i ASSUMED it was the...

has anyone heard of call per call service thru Verizon semmes my customer is paying every month but does'nt known what it is?

hello guys i have a customer who wants to call foward her calls to her cell phone , only problem is she whats to do it from her house only thing i can think of is : forward from the tel or dial into system and change cov. path to ro xxxx any help or ideas would be appeciated dann

hi all I have a customer with a Magix (not sure of rel), they want calls to come in and after 3 to 4 rings if no one answers to forward to a 800 number. I think they have do this thru the provider (call forward-no answer) or is there something in the switch that can do this? thanx in advance

Hi guys, first time writing on this forum my question is: I have a customer with a definity version 6 They want to replace the trunks (pots lines) with a PRI , will the version 6 support a DS1 card ? thanx in advance