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- Users: BMBurkhardt
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Problems after upgrade to R5
Recently upgrade 19 of our 406V2 systems from 4.2.4 to 5.0.20. All seemed to work OK, but day or so later started having issues. One system could not make calls to other branches via IP line. Upgraded and rebooted "hub" system at HQ and all seemed well. Today one system could call internally...- BMBurkhardt
- Thread
- Replies: 4
- Forum: Avaya: IP Office
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IP Office-Busy signal instead of VM
We have an office that has a hunt group set up with 3 incoming lines for "general callers." We also have 3 people who have a "direct line." Each of the direct line users have their own Incoming and Outgoing line ID. I have a "9N" short-code set so that these users call out on their line. The...- BMBurkhardt
- Thread
- Replies: 6
- Forum: Avaya: IP Office
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IP phone problem
We have about 20 offices using IP Office 4.2(24). Recently set up another and everything seemed OK exect that office can't seem to call one of our offices that is using IP phones. The IP phone office can call THEM but not the other way around. The "affected office" can place the call to the...- BMBurkhardt
- Thread
- Replies: 18
- Forum: Avaya: IP Office
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Tone in handset, no dialtone, caller can't hear
We have one office that has an IP412 with a DS30 and DS16. Over tha past year we have reports from 3 different extensions that they pick up their handset, and all they hear is a tone (almost sounds like a stuck key, but is not.) Tried unplugging set, no change. ended up putting them on a...- BMBurkhardt
- Thread
- Replies: 15
- Forum: Avaya: IP Office
