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  • Users: beag001
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  1. beag001

    Magix outbound caller id issue-Pri-cut--at&t to Comcast

    Switching from at&t IP Flex PRI to Comcast PRI. On initial testing with Comcast I have an issue with outbound caller id. When Comcast traps calls they show the # I dialed + the Magix ext # only. If the Magix or Comcast controls caller id it doesn't make a difference. They claim that they still...
  2. beag001

    CP 150-dialing of a group list # through A.A.? Possible?

    Is there anyway to dial a group list # through A.A. on a CP 150? The customer wants to have a call in extension/mailbox that is distributed to multiple users m.boxes. I set group list 902-which you can't call internally or externally through A.A. You can trf to this list by doing F986. What...
  3. beag001

    Call Pilot 150 C.C. ISSUES........

    I have a customer with a CP 150-version 31.10.14.22. They are using full A.A. & call center/v.m. It is connected to their lan. They can't seem to view real time certain agents that are logged in/out to their particular skill set. We re-booted-had the agents log in/out etc.... They also had an...
  4. beag001

    BCM 400 3.7-Polycom conf/call hold issue!!!!

    We just installed a Polycom sound station 2 on a BCM ASM8+ port. The customer wants to do a 3 party conf call. If you make the 1st call & press flash-(link) 2-which should put this call on hold-it drops the 1st call? You can park a call,call p/up-etc. The flash isn't the issue-its putting the...

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