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I have recently upgrade from version 5.0 to version 6.1 and since the upgrade my SIP line has not function. If I call my SIP line the call comes up in the status manager but when answers it the SIP line is not acknowledging that, it is still ringing even after the call was answered. When I place...

Is it possible by any means to get a print of the ARS table.

I notice that now after I do a reboot all my HUNT GROUP Entries get deleted if I do a merge everything is fine...Any idea as to the root cause of this issue.

I need to mobile twin a user that needs Auth. code to dial out, how do I append the access code to the number to complete the dialing to the twin mobile number.

I am installing some sip trunks, however the provider has given me all the credentials (IP address for SIP server and user name and password) however when I try to call either way I am not getting any talk path. When look at the monitor I notice that the Codec and Connection Type fields have...

I have tied a Nortel and a Avaya system via a T1PRI link, I am getting number displayed on the Avaya but no name.Can anyone point me where to look to enable both name and number to be displayed.

I have just purchase some VPN IP Extension Licenses what is the best approach to get it off the ground, my company have Kerio as there firewall appliance. What are the recommended hardware to create point to point connection from remote location to onsite. The handsets have been loaded with the...

I am having a issue in setting up the Night service profile, our operator works from 7 - 9 and outside of that I night service the hunt group to a dept that works 24/7. However the system is sending calls to the night service group once I activate it even although it is out of the alloted time...

I have mobile twinning setup and when I answer my mobile the extension is still ringing and the call will not connect to mobile. Call ended up going to VM.

Nortel and Avaya link via T1 Nortel isn't passing call progress messages back to the IP Office so it has no indication how the call is progressing. So when a call is sent from the Avaya to the Nortel even after the call is connected, it is still not showing as connected on the Avaya side Can...

I am unable to dial extension and outside calls from the IP500 to the Nortel Meridian 1 using PRI T1. When I try to call an extension on the Nortel the system status on the Avaya shows the line being seized and then shows clearing .But I am able to dial from the Nortel to the Avaya. This...

I have am using a regular T1 to tie an Avaya IP 500 and a Nortel Meridian 1, when I do a blind transfer the line gets disconnected. To keep the call up I have to ask the receptionist hold the line until the transfer is complete.

I am unable to dial extension and outside calls from the IP500 to the Nortel Meridian 1 using PRI T1. When I try to call an extension on the Nortel the system status shows the line being seized and then shows clearing .But I am able to dial from the Nortel to the Avaya.

I am unable to dial extension and outside calls from the IP500 to the Nortel Meridian 1 using PRI T1. When I try to call an extension on the Nortel the system status shows the line being seized and then shows clearing.But I am able to dial from the Nortel to the Avaya.

I am using a T1 to Tie Nortel option 11c and Avaya IP500, I am have some amount of delay time in connecting calls from the Nortel Meridian to Avaya IP500 system, is it possible to reduce this to almost instant. The outgoing from the AVAYA is almost instant but from the Nortel coming in takes a...

I am using a T1 to Tie Nortel option 11c and Avaya IP500, I am have some amount of delay time in connecting calls from either system, is it possible to reduce this to almost instant.

I need some assistance I am doing a tie between a Nortel Option 11c Box and a IP 500 via a T1 I am able to dial Extensions across both systems but I am having a difficulty in accessing the trunks on the Avaya to dial outside.. I am seeing the digits coming in but not routing to the...

I need some assistance I am doing a tie between a Nortel Option 11c Box and a IP 500 via a T1 I am able to dial Extensions across both systems but I am having a difficulty in accessing the trunks on the Avaya to dial outside.. I am seeing the digits coming in but not routing to the...