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Is there a way to change a 3300icp mxe from night to day or day to night via the maintenance command. Im looking to make this change remotely without having to use a feature access code......?

Running an 3300 MXe 4.0 - for some reason some of my ACD path info is being copied to other ACD paths. Why would this be happening.

Need some help - I have an ACD path 4131 - everything works great except the unavailable and interflow points. I have analog ext 4133 setup as the unavailable / interflow point. It has an embedded vm box associated w it. However, when I make all agents busy I do not get the vm greeting...

Just upgraded a 3300MXe 9.0.0.41 to MCD 4.0 UR3 and now the system is up but is in a critical alarm - 100% SFT Zones are down - How do I remedy this and what are SFT Zones. Please Help. Thanks

Is there any good way to copy a 200icp database to view so that i can program the new 3300icp which will be taking the 200's place? I do not have a serial connection only a GUI from a remote desktop - otherwise i would use procomm and just copy and paste the forms onto a word document for easy...

I recently upgraded a 3300ICP LX from 6.1 to 9.0.0.41. Customer is using a NuPoint via IP integration. Within the 3300 we have suite services setup. Each guestroom (this is a hotel) has 2 lines per room. First line is 5 plus the room number (example 5723 room 723) and the 2nd line is 7 plus 50...

Does anyone have any type of help file or how to docs on the PMS Emulator software program Mitel has?

Is there a command to verify the size of the hard drive in a 3300ICP LX?

I have a 700 user 3300ICP LX controller. What hardware will I need to upgrade it to MCD 4.0? Ive already tried the online and offline upgrade using the SI tool but it kept giving me a "Cant retrieve LOS" error message. It connected to the ICP but just couldnt reach the licensing/options info. I...

Im trying to program a Linksys SIP Phone SPA942-EU but how does the phone system know its DN? You cannot enter in the MAC address in the user config. Do I have to enter a PIN? If so is there a specific PIN I have to enter or can I create a PIN in the user config screen and then use that PIN when...