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Hi, I have a situation at many of our locations (>50) that have some old open checks. Some locations have over 100 of these checks and we are seeing the performance of the terminals suffer as a result. I have written and application that calls the micros.sp_ForceChkClose stored procedure to...

Hi, I am working in a Micros RES 5.1 environment and I ma looking for some direction on a SIM to be triggered by a button press that will select all items on a check. Are there any system level functions to accomplish this? If I loop through each item on the check, is there a select function...

Hi, I have a non micros PC that I would like to run some vb.net code on that connects to a micros server on the same network via ODBC. I have my code running fine on a micros machine connecting to another micros machine but i cant seem to get the odbc connection straight on the computer not...

This is a high level question that I would like some info on before I even begin to get into the development. Is it possible to output messaging to a KDS unit via SIM. For example, I would like to query some info from the back office database and output the results to a dedicated messaging KDS...

Hi, Is anyone aware if I can set the Micros database to Off in the Micros Control panel via external application or command line? I have an application I need to run that will require the database be in an Off state and then return to Restaurant state upon completion.

Does anyone know if you can configure a Micros menu board to display in portrait view? I have no issues getting it setup to run in landscape mode but it seems to ignore my coding that would display in portrait view. I am testing with Micros RES 4.11 and a Micros Menu Board Controler. Any...

Is anyone aware of a way to remotely recal Micros workstations from the back office server? I have an updated ISL file that I will be sending down to replace an existing ISL file. The file will be dropped in the appropriate CAL folder on the back office servers. In theory, the CAL service...

Hi Micros experts, I am working on a SIM that converts a long string into a base 32 format. Part of the formatting process is to take the modulus (%) of a numeric string. Everything works fine as long as the numeric string stays at or under 18 characters. If I try to take the modulus of a 19...

Hi, I have a SIM that is creating an 8 character code (alphanumeric). I am looking for a good way to do a find and replace of a specific character (the letter O) in the 8 character code. Reading through the Micros SIM help files, it looks like I may be able to use the Mid function to find the...

Has anyone done any work with converting data into Base 36 using ISL SIM? Any examples would be greatly appreciated.

Hi, I have a test machine that I am working with that has a database that was used in our EM environment. I would like to do some configuration testing that would require me to un-EM the database. Does anyone know of a way to uninstall or disable the EM functionality on a database that was...

Hi, I have a Micros 3700 back office PC that for some reason is not displaying any of the terminals or KDS units in Control Panel. All terminals and KDS controlers are functioning properly and have connectivity to the back office pc. I have deleted and recreated the MDSHost file and it did not...

Hi, Does anyone have any documentation for the setup/configuration of a Micros Menu board? I did a search in the forum and found a high level overview but was looking for something a little more specific. Regards

Hi Micros Users, I am having an issue at a store when attempting to browse to the ResPosApiWeb via the following URL: https://localhost/ResPosApiWeb/ResPosApiWeb.asmx Errors are returned in the browser referencing a .dll file not being a valid file. Every attempt to browse to the API...

Hello I have a test system that I inherited and would like to update it with a database from a different location. Can someone please advise on the database restore process. It would appear that a new database can be restored via the micros database maanger by browsing to the mbz file. Are...

Hi Micros Experts, I have a location that is giving an odd error message when executing a SIM interface. The message reads: ISL Error on Line 90:5 Duplicate Variable Def(DLL Handle) I have installed this same SIM interface in over 100 of our locations with no issues like this. To...

Hey Micros Gurus, We have a SIM running on a specific workstation in our environment that requires no one being logged on the machine to execute. We have found that employees are sometimes forgetting to log off the workstation after placing an order. It isnt a problem for the employees to...

Hey Micros Experts, We are evaluating the impact of removing the Transaction Void button and want to know how often it is being used by our locations. There is another Void button that they should be using instead of Transaction Void. I have looked at the setup of the Transaction Void button...

Hello, we have identified a reporting issue within the Micros system regarding till adjustments. The till count data in the cm_count_var_detail table does not get updated after an adjustment is made until a till report is run. In some cases, the store level staff does not run a report so the...

Hey Micros gurus, I am in need of a SIM command to automatically log off any employee from a specific workstation after 50 seconds of inactivity. I have attempted to enable this through the interface but it appears the Enable Employee Auto Signout has a dependency on being a pop up employee. We...