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  • Users: TecknowJoe
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  1. TecknowJoe

    inbound calls + PRI + Extensions not ringing?!

    Our setup: 3 sites: NY, DE, FL NY Site has moved. PRI's cutover 3300 mxe shutdown, moved, etc everything was cutover and turned up. internal dialing among all the offices operational. Our problem: inbound calls on the PRI fail. we can see the calls hitting the pbx thru ccs trace: 11:39:17...
  2. TecknowJoe

    MWI stops working over the weekend

    This has been a problem for a month or so now and I can't seem to pinpoint exactly the cause. Here is the situation.... if you receive a voicemail on Friday, your phone set will blink indicating a new voicemail waiting.... when you arrive Monday morning, the MWI no longer is blinking despite...
  3. TecknowJoe

    Unified Communicator and Office 2010

    I contacted our partner who could not get me answer other then not until October this year at the earliest. With that being said, does any one know if Unified Communicator Advanced 3.1 supports office 2010? I tried installing UC 3.0.21 with office 2010 and received a message stating Outlook was...
  4. TecknowJoe

    Hunt Group and Call ReRouting

    I am somewhat perplexed and need a brainstorming partner. Here is a description of the setup: Our main line is a speed call #. The speed call number points to a device on the system (ext. 4000). Ext. 4000 is set to ALWAYS reroute to a HG (hg#4900); HG4900 members include 5 lines for incoming...
  5. TecknowJoe

    Conference Call button not functional

    Our site information: 3 locations (de, ny, fl) 3300's in each location Our issue: conference call button on 5330's do not function when trying to 3-way/4-way callers on a line. This only happens when we place an outbound call that is sent over the remote controller's PRI. If a call is made on...
  6. TecknowJoe

    NuPoint Configuration

    Nupoint: we have 10 VM ports. Under line groups, we have configured a total of 4 line groups: 1 for MWI, 1 for each office location (3 total locations); each office location has 3 ports dedicated to their office. We, at times, have VM issues (VM not answering due to no ports available) because...
  7. TecknowJoe

    Message Waiting Indicator and General Question about Ports

    I am an avaya transplant, so be patient.... I have been impressed and pleased with the mitel product to date. Not a phone guy by nature, but certainly know my way around. Here is a question I have that I would like an answer to: Currently, our main company DID# is setup as a speedcall to a HG...

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