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  • Users: JoeBuck
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  1. JoeBuck

    SIP Trunk w/ Brekeke Server - Voice & Fax

    Hey Guys, I am working through a headache here with SIP Trunks. I currently have a SIP Trunk configured on IP Office 9.x with an ITSP Domain Name IP pointing to a Brekeke SIP server tha handles phone calls with a hospital nursecall system to Spectralink handsets. We are now virtualizing a fax...
  2. JoeBuck

    IP Office 9.0 Server Edition - IP License Install

    We are running IP Office 9.0 Server Edition with 2 Control Units. We have a batch of 3rd Party IP (Spectralink 8440) phones to add to the system. When I purchased the 3rd Party IP license from the local Telco, I can add the licenses to the Server and they will show valid, but if I try to add...
  3. JoeBuck

    Multiple Line - Call PIckup

    I am struggling to find how we can get our Call Pickup groups to be able to grab a call from a second or third line. If we have a user talking on line 1 and someone else calls, the Call Pickup does not work unless line 1 is put on hold first? Is there a setting that controls this to where if I...
  4. JoeBuck

    IP Office Paging to Bogen ZPM-3

    We are setting up an IP Office system to page to a Bogen Zone paging Module. We setup an analog extension and a paging user with the DialPage shortcode of *5. The problem is that the shortcode gets to the Bogen and we can page but it goes out to all speakers. How do we set this up so that we...
  5. JoeBuck

    IP 500 V2 Change Control Unit

    Is there a way to change the type of control unit on the IP 500 v2 Control Unit? I just noticed as I was building out a new system that the control unit has 2 expansions plugged into the internal ports on the front along with the PRI. They are both DS (1-8) 700417330 parts that have 12 digital...
  6. JoeBuck

    Analog Hunt / Forward No Answer

    I have 3 analog lines that are part of a Nursecall system for our hospital. If one line is tied up with a patient/nurse, the calls then need to hunt to line 2, then line 3 and back to 1 creating the group loop until an open line is found. For some reason when line 1 is off hook/busy, the call...
  7. JoeBuck

    CS1000

    CS1000, we have 7998 as an access code for analog lines to dial long distance. This code is not working. Is there a way to verify this code or what is the CLS for analog lines to enable the ability for a long distance call
  8. JoeBuck

    Ground Start to Loop Start

    We currently have 2 ground start lines entering our nortel option11c. The local phone company has been doing a city wide conversion to a "fiber to home project" and now our hospital is due for the conversion and will be converting to a fiber access. The phone company said that we will have to...
  9. JoeBuck

    Auto-Dialer Ringing 2 separate Lines

    We have installed an autodial phone in our Emergency Room vestibule and would like for it to autodial and ring to 2 separate phones. How would I set this up to allow 2 phones in different areas to ring when the handset is lifted. Are there limitations to making it ring to 2 separate digital...
  10. JoeBuck

    Music on Hold

    We would like to implement music on hold or while the caller is parked. At one time this feature was functional. The terminal that we had the cd player hooked up to was TN 3 3. It has been a few years since we have used this due to the fact that the cd player shelled out. I am now trying to...
  11. JoeBuck

    CDB Printout & TNB's for

    I am troubleshooting routing issues with our 2 main lines coming into the PBX. Support has requested a CDB print out and the TNB's for 4475 and 2428 which are the published lines from the phone company that come into our Nortel PBX. Any help on how I can print this information out?
  12. JoeBuck

    Ring for Dual Line

    CS1000 - We removed a 3903 phone that has to DNs assigned to it. When we reprogrammed it, we no longer get a ring for both DNs. When line 1 is in use and a call comes in for line 2 there is a beep instead of an actual ring. What is the programming to have both lines (keys) ring when 1 is in use?

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