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Hi, My company is in the process of relocating to a new office and I need to understand how to reassign extensions to physical jacks. The guy that used to manage the Avaya IP500 used to physically move cables at the patch panel when moving someone from cubicle a to b. I always thought that...

Hi, Is it possible on an IP500 (IP Office 6.1(22)) System to provide the option to external callers to hold or go to vm? Currently if someone calls me, it rings a few times and then it goes to vm. I have heard other systems which provide the option to press a button to hold or wait to go to...

Is there any way to have huntgroup calls be sent to the HG VM or set the huntgroup automatically to Out of Service when all members of the huntgroup are out? My users have a button on their phones where they can "login" to the huntgroup and another button to set the HG out of service. Usually...

Hi, How can I reduce the pause between the holiday greeting and the main greeting? Even if we make sure there is no pause after the holiday greeting and before the main greeting it takes a while for the main greeting to play after the holiday one. Thanks in advance for your help. GI

Hi, Is there anyway in IP office to create a report for the hunt groups showing when users log in and out of them? Thanks, JD

Hi, I would like to start by making clear that I am not an Exchange guru. I work for a small but very busy company as one of the System Admins. I need some input on possible storage designs and hardware selection for Exchange 2007 migration. I am in the process of getting quotes from our...

Hi, I am hoping someone can point me in the right direction. I am not very familiarized with the Avaya IP Office 500 system, but we have 2 PRIs coming into the Avaya IP 500 server. From there we have a T1 crossover cable that goes into a T1034 T1 Brooktrout card that we use with our Fax...