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  • Users: petefish
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  1. petefish

    J169

    Hello I noticed today when I was adding a J169 phone on a new demo setup I had done that there where more options in the Server settings. So when I go to Administration/IP Configuration/Servers there is option for Username and Password. I assumed that you could just put in the extension number...
  2. petefish

    Losing call on Transfer

    Have any off you had this IPO500v2 v10.0.0.1.0 build53 Customer says they have had calls lost When taking the call back. So press transfer key dial extn who don't answer so take call back with appearance key and the call as gone. The phones are 5410 and 5420, I have tested and never had a...
  3. petefish

    EWS Logs

    Hi Guys Have any of you had this problem IPO500 v10 with v2 UC module, 2 sites linked with SCN. they only use 2 or 3 mailboxes and no email gateway. They use onexportal with the outlook integration. The It company are saying the exchange server keeps crashing because of EWS logs building...
  4. petefish

    Paging 1608

    Hi Guys I have a customer with 55 1608 phones on IPO500v2 v10.1 He wants me to put all the phones in a dial paging group, but it only has a VCM32 in it am I limited to the amount of free channels on the VCM card?
  5. petefish

    SE Web Management

    Hi Guys I've just made a daft mistake. I had a problem with Licences with the WebLV on a v10 SE. So I have changed them to PLDS Nodal and now the problem with the Third party SIP extension works fine. But stupidly I went to turn the WebLV manager off and mistakenly turned off the Web Management...
  6. petefish

    VMPRO Recording with Xima

    Hi I have a customers calls recording to Xima using VMPRO, I have all users set for all External calls to Record to Voice Recording Library. This all records fine to Xima, but they have a customer who says they left a message in a group mailbox that they think they never got. Because this DDI...
  7. petefish

    Primary to expansion

    Anyone know if you can change a primary server on vmwear to a expansion or do you have to reinstall.
  8. petefish

    PRI to SIP

    Anyone know if there is a quick way of changing the line group ID in incoming line Route. I have about 200 DDI on the ISDN30 that I'm moving over to SIP, so will I have to change each individual DDI. Thanks for any Ideas.
  9. petefish

    onexmobile stopping mobile ringing

    Any one know if you can stop your mobile number ringing when your using the onexmobile app on a call?
  10. petefish

    Multiple access to Hunt Group Mailbox

    Can anyone help with this I have a new install 9.1.5 VMPRO they have a Hunt grop mailbox that they sometimes want 2 people to access together to take off the messages. When I try this with visual voice or a short code to the mailbox I get a message saying cant have multiple access to mailbox...
  11. petefish

    Call Waiting to AA

    Does any one know a way to limit the amount of calls on a DDI going to a AA. I have just swapped out a Samsung OS7200 for a IPO500. They at the moment have 6 Channels ISDN2 but later will be going to 10 Channels SIP. This is a Doctors surgery and most of the time they have 2 or 3 people...
  12. petefish

    9641g SIP Phone

    Hiya Guys I have a customer who as got a 9641g handset that he wants to use on his IPO500 v9.0 system. I have tried to get it working on our dem kit but the menus are slightly different and it seems to want to connect to a SIP server, even though I have changed it to H323 in the SIG menu.Its...
  13. petefish

    Two SIP Trunk Lines

    Does anyone know if you can have 2 SIP Lines on a V9.1 I have 10 channels on a system at the moment but we need to add 5 more but the provider want to provide a second circuit. If possible can it be on the same LAN port I expect not as you need the public ip in the network topology. Or if needed...
  14. petefish

    Certificates for SE

    Hi Guys I'm just starting to have a play around with Server Edition,I have Installed it three times now on a test PC and it all works ok go through ignition then put it into Demo mode I install the certificates when they first show. It seems ok because I can't get to platform view until they are...
  15. petefish

    Upgrade 6.0 to 9.0

    If I upgrade from v6.0 to v9.0 on a IPO500 do I just need the upgrade license Its already got Preferred but not Essential. If I went to 9.1 I think I'd need a Essential as well. Hope someone can put me right.
  16. petefish

    VMPRO AA Option Counter

    Hi Does anyone know if you have a AutoAttendent set up in VMPRO if you can have any indication of how many times each option as been pressed.
  17. petefish

    IPO412 Move VMPro onto W7 Machine

    We look after a IPO412 for a company (we didn't fit it) its version 3.0. They have VMPRO running on a xp machine but need to put it on a windows7 machine. Has anyone installed 3.0 on windows7 I tried it on my pc and it installed but I can't test it because I don't have a old IPO400 only IPO500...
  18. petefish

    Message with same number as one before

    Have any of you had this happen? A Call centre gets about 900 calls a day IPO500 VMPRO, when they are busy calls go to group mailboxs and they pick them up and call back.Every now and then they get a message that shows the previos callers id on the 5410. I tried upgradeing from 8.0.43 to 8.0.66...
  19. petefish

    Phonemanager to oneXportal

    Can any one help with this IPO500 latest v8.0 software. They use phonemanager pro but want to go to oneXportal , two of the girls use it quite heavily and the main thing they would like to do is import there personal directories into onex from pm they have about 300 contacts. They don’t want to...
  20. petefish

    Phone Manager Missing History

    Hello Can any of you guys help with this IPO500 v8.0.44 Phone Manager v4.2.42 The customer is loosing call info sometimes from the day before on the phone manager. You can say open phone manager on Monday and none of Fridays call history is there. I have uninstalled phone manager and...

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